remote login to IP PBX

[coniglio]

I just had an IP switch installed and I'm being told I can remotely access this switch both through ProComm and thru my network. I can't get my vendor to verify this info so can someone tell me if this is the case? Thank you.

 

[johnpoole]

with a serial server connected to a tty port, just use any telnet session...

john poole
bellsouth business
columbia,sc

 

[I2007]

You can also use putty and the rlogin function if the ELNK in LD117 is set up with IP-adresses and connected to the LAN.

i2007

 

[johnpoole]

i2007, does that get you to the command prompt or the pdt level?

john poole
bellsouth business
columbia,sc

 

[corrupthalo]

PDT level

 

[dlesap]

There is a way to connect on the PBX via the Ethernet connexion and have access to PBX level.
You need a Rlogin.exe file and a password to enter in the command line when running it.
I can provide it on demand.

 

[coniglio]

I think my vendor gave me that but I'm really more concerned with being able to get in via procomm, in case I need to dial in from home. I just want to make sure I actually can. Setting up is another story as long as I know it's physically possible.

 

[dlesap]

If you want to have access from home and get into the PBX on its LAN, you might have a connection on that LAN...

 

[coniglio]

so the bottom line is, there is no way for me to dial the far-end PBX's modem number via procomm like I do for every other site and make simple changes? I have to have a LAN connection?

 

[dlesap]

Right...

 

[Nortellian]

You are saying you can't dial in only IP in. That doesn't sound right.

 

[HBurk]

What switch is this? Typically on Nortel PBX's you will always have a TTY port that can be hooked up to a modem for remote access.

 

[coniglio]

It's a CS1000. We are using IP phones and M3904 sets. I actually went there and connected a modem but the tech and I couldn't remotely log in. Then I'm told I can only get thru via the network. Then I'm told I can dial in thru Procomm. I think I just don't have the coreect password so I just have to wait for vendor to get sick of hearing from me and give me the right info. Thanks.

 

[HBurk]

Is it a CS1000E, CS1000M, CS1000S? And I am assuming you are trying to connect to the Call Server, not a Signaling Server. For a Signaling Server, you would need to connect a RAS session to your network, and then start a Internet Browser session with the Signaling Server. For a normal TTY connection, all of the CS1000 types have TTY connections. You may need to find out what the baud rates are set at for them, though.

The CS1000E has 2 DB9 connectors on the back that can be used as TTY ports(the first is used for the Maintenance terminal, typically, the second may need to be built in the Call Server).

The CS1000M comes in two variations, the cabinet and the chassis. The cabinet has a SDI port located at the bottom of the cabinet above the AUX port next to the grounding lug. The chassis has a SDI port located on the back labeled COM(RS 232). Both of which connect to a 3 port cable that is used for TTY 0-2.

The CS1000S has a SDI port(labeled RS 232) on the back of the Call Server which connects to a 3 port cable that is used for TTY 0-2.

All of this information is readily available in the electronic NTP suite that Nortel provides with all new system installation instead of the traditional shelf and a half of books that you used to get with a new switch. It's in PDF format, you might want to check with the installation techs who put in your PBX to see where the CD's might be.

 

[coniglio]

Now that you mention it I don't think I got the CDs. I'll ask my rep for them. Thank you very much for your help.

 

[I2007]

To johnpoole, I think it's both depending if you insert CPSID or not in the autologin feature of putty. If it is security issues you worry about nortel says it's urgent that you change pdt passwords on the system. It's a huge security risk that no one is changing this as you can acces PDT via modem without logging into PBX, and since the password is well known it's halleluja for some hackers. But you can not send patches via putty.

i2007

 

[johnpoole]

you can dial in via a us robitics modem, the setup is simple and connects. if you connect a serial server to a tty port, you cna ip to that connection. i wouldn't connect a permanent connection to the core tty's because of the default password. you would need a second level of security. the best i have found is a dial back feature. you dial in and then hang up. the modem autodials back to a preset number. you have to connect to the rs232 side to set that dialback number. when i 1st replied i was thinking of the switch ip.. but yes you can use remote access. all of our pbx's have that for remote maint.

john poole
bellsouth business
columbia,sc

 

[telcowoman]

We use a Lantronix device at all of our sites and telnet from our desktops. Using Port 1 or 2 connected to the Lantronix and ethernet going to any switch or hub on the network. Works great and is easy to configure.