Remote logging ICP3300

[sebastienboelens]

Hi all,

Is it possible to send the logs collected in the "Maintenance and Software Logs" form of an Mitel ICP3300 to an external location (kinda linux syslog) ?

Currently we ‘spam’ our logs with ACD login/logout records, in result we only have records of a few days. Sometimes we need to have logging data of multiple days, weeks to debug a specific problem.

You can monitor a telnet port where you can send the logs to, but if the telnet session drops, the logs can’t be re-sent, it’s only realtime.

I also tried to ftp to ‘/db/database/sw_log_backup’, where you can find log files, but they are in the DB2 format. I can’t find an application that can read these files correctly.


Someone got a idea for the external logging?

 

[Mitelmatt]

Port 1750 and 1751 are the port sockets that these logs stream from

Try setting up a telnet to ipaddress 175x

 

[IrwinMFletcher]

How dirty of a solution do you want?

Setup a script that will ftp into the system every day and pull out the logs files, saving them with a new name etc. When you have a problem, you can look at them reasonably well with wordpad, or a hex editor, well enough to find out which set of logs you think you have the trouble in. Then, when you want to look at the logs in detail, ftp that particular file back to the system, or better yet an idle system and view them through ESM.