Remote FAX Machine over VPN

[Mansell]

Have a BCM at the main office with teleworkers using softphone over VPN. They want to be able to receive Faxes sent to a DID over the VPN to a Fax Machine in their Home Office. Tried Algo device but does not work, ( Algo docs state not recommended for heavy multi-page faxing) Codec is G.711. (Yes, we have suggested Fax Messaging). Any ideas, products, configurations ?

THANKS!
Mansell

 

[pkellow]

BCM's Unified messaging perhaps? Instead of receiving a fax to a fax machine, receive it in your outlook and print it (or just print a doc to the nortel fax device. If outlook 2010 callpilot desktop messaging will not work well. You will need fax keycode as well as Unified Messaging keycode on a per user basis.

Refer to Unified Messaging Configuration guide for more details.