I would like to have an extension on a remote IPO system be part of a local IPO system hunt group (I am using SCN ,etc....) The reason for this is to turn on the voicemail light of the remote extension when a voicemail is left for the hunt group. Any ideas??
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Remote extension local hunt group 1
- Thread starter BURLYMAN
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1
- #2
crashtest1000
Vendor
How about using email to send a notification or complete message to the remote site.
![[cheers]](/data/assets/smilies/cheers.gif "[cheers] [cheers]")
That is a great idea crash! That is worth a star for creative usage.
A potential problem could be a person who did not have access to email. Perhaps a factory environment or something similiar. Of course this has become more rare with the converged world we live in.
A potential problem could be a person who did not have access to email. Perhaps a factory environment or something similiar. Of course this has become more rare with the converged world we live in.
- Thread starter
- #4
I already have email implemented but this person would like to be a part of that huntgroup for ringing as well as voicemail. I just wish that any extensions could be participate in any SCN huntgroup/calling group. Wouldn't life be great? Imagine the things you could do!!!!
One thought would be to setup a phantom extension for this user on the local IP Office system. Set that user for unconditional forward to the remote location extension or DID and tick "Forward Huntgroup Calls". Add the phantom extension to the local hunt group. Incoming calls to the hunt group will ring the remote user as desired, assuming of course that the hunt group is set to circular or linear (doesn't work with Group or Most Idle). Assuming a 3.0 build and centralized VMPro, you could also set the hunt group voicemail to broadcast, and configure the phantom user to leave a voicemail at their remote extension (User "Leave Mail" action).
Alternatively, assuming a VCM at the local office, you can simply give the remote user an IP hardphone mapped to a VoIP extension at the local office. In such instance, you've got a few options to consider including letting them have two separate phones with different extensions - the VoIP phone being something of a "bat phone" for that hunt group you mentioned -or- configure the phantom user and unconditional call forward settings as noted above at the remote location pointing back to the VoIP extension thus allowing them to have just one phone.
At least a few ideas to consider anyways.
Erik
Alternatively, assuming a VCM at the local office, you can simply give the remote user an IP hardphone mapped to a VoIP extension at the local office. In such instance, you've got a few options to consider including letting them have two separate phones with different extensions - the VoIP phone being something of a "bat phone" for that hunt group you mentioned -or- configure the phantom user and unconditional call forward settings as noted above at the remote location pointing back to the VoIP extension thus allowing them to have just one phone.
At least a few ideas to consider anyways.
Erik
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