Who's up for a challenge? We have a Exchange 5.5 server in our London office that our London staff members connect to and read their mail etc.
We also have approx. 8 employees in the US (NY and Chicago) who connect to our office domain via Cisco VPN. They access their mail on the Exchange server by authenticating using their domain accounts. They can connect to & read their mail, browse the net, map and access network shares. However, every now and then, they lose connection to the mail server inasmuch as their mail clients hang and they can't view their mail via it. What's interesting is we can access the mailboxes using Outlook Web Access, but not the full Outlook client. When this happens, rebooting the client PC doesn't help, reinitializing the PIX doesn't help, stopping and starting the Information Store on the Exchange server (extreme, I know) doesn't fix it. The only way we've been able to resolve this is by rebooting the Exchange server (very extreme, and something I hate doing as I know this isn't the real solution, just some "sledgehammer-to-crack-a-walnut" workaround.
Any idea what's going on and how I can resolve it?
Thx
We also have approx. 8 employees in the US (NY and Chicago) who connect to our office domain via Cisco VPN. They access their mail on the Exchange server by authenticating using their domain accounts. They can connect to & read their mail, browse the net, map and access network shares. However, every now and then, they lose connection to the mail server inasmuch as their mail clients hang and they can't view their mail via it. What's interesting is we can access the mailboxes using Outlook Web Access, but not the full Outlook client. When this happens, rebooting the client PC doesn't help, reinitializing the PIX doesn't help, stopping and starting the Information Store on the Exchange server (extreme, I know) doesn't fix it. The only way we've been able to resolve this is by rebooting the Exchange server (very extreme, and something I hate doing as I know this isn't the real solution, just some "sledgehammer-to-crack-a-walnut" workaround.
Any idea what's going on and how I can resolve it?
Thx
