I'm using Arcserve 6.61 sp2a on a NT 4 sp6 server.
When I start to scan tape to find appropriate session to perform remote disaster recovery an error message immidiately appears:
[8888] Build Number:452
[8888] Version Number:6.61
[0000] Error with TSIGetDeviceInfo:538976288
[0000] Can't locate tapeName:[I-GGG-THU-11.04.02] in Group:[GGG]
I beleive that DR worked fine on the same configuration when installed - It was checked - and the problem appeared later (maybe when SP2a was applied). The same problem is mentioned in the forum - but no replies. Maybe someone had solved it?
When I start to scan tape to find appropriate session to perform remote disaster recovery an error message immidiately appears:
[8888] Build Number:452
[8888] Version Number:6.61
[0000] Error with TSIGetDeviceInfo:538976288
[0000] Can't locate tapeName:[I-GGG-THU-11.04.02] in Group:[GGG]
I beleive that DR worked fine on the same configuration when installed - It was checked - and the problem appeared later (maybe when SP2a was applied). The same problem is mentioned in the forum - but no replies. Maybe someone had solved it?