Remote Desktop takes forever to log off

[billybarty]

A Remote desktop session takes a long time to log off and someone mentioned they have read somewhere this has to do with SMS. We have just gone to 2003, has anyone else had this problem?

 

[yawnbob]

There's a hotfix for this. You can get it from MS free by calling Product Support Services or you can wait for SP1.

http://support.microsoft.com/default.aspx?scid=kb;en-us;831962

 

[billybarty]

I installed the hotfix and systems are still taking a long time to log off of a remote desktop session. I've rebooted the SMS server after the hotfix install,is there anything else I should try?

 

[yawnbob]

When you installed the hotfix, the instructions had you create an advertisement to distribute it. Did you instruct it to install on machines you remote control to and if so, can you verify that it did install? The new client version should be higher than 2.50.2726.0018, which is the RTM version. My version is 2.50.2726.0102 but this may vary depending on additional changes made to the hotfix.

I think the main problem is in the client/server you're remote controlling to, not the initiating client.

You may need to restart the agent and remote control services also.