Remote desktop disconnects after logging in.

[mattclarke]

I am experiencing something i can not reproduce on other computers at our office. I work as the admin from a remote office and use a vpn connection with the Administrative Remote Desktop console to connect to workstations at the head office. Up until recently, all of this has worked without any problems. Now all of a sudden one machine will disconnect about a minute after supplying the login credentials. There is no error message displayed, nothing warning you that "you dont have sufficient rights" or "local policy does not permit". The screen goes from logging on, to black, to disconnecting. This happens both, when I try connecting as the local user or administrator. I know that the users do have access to connect, so that is not the problem.

Now, if i have the user restart the computer, and then i connect before they log on, then Remote Desktop works. however, when the user leaves for the day, and does a Shutdown, Log Off. The problem reoccurs.

I don't know what is causing this disconnection to happen, and can not find any other cases of people experiencing this sort of problem.

TIA,

Matt

 

[stduc]

Anything helpful in the event log?

I wonder if your issue and this thread have a common cause?


I have been known to be wrong.
The best way to thank someone who helps you is give them a star.

 

[mattclarke]

Stduc,

thankyou for the repl. there is nothing listed in the event log, and i know remote assistance still works.

 

[linney]

This seems to be the reverse of your problems, but the settings might be worth looking at?

Dell server cannot reach workstations until you logon.

http://groups.google.com/group/micr...="Dell+OptiPlex+320"+&rnum=2#24de854457450855