Remote desktop connection issue

[bloomlight]

I have an user who needs to access server to do some reports. I am trying to set up her with Remote desktop connection but having a problem. She has the "remote desktop user group" right. But error message is saying that the user need to be granted to have "remote desktop user group". What should I do now?

 

[tootiredtocare]

But does the Remote Desktop Users group have remote access to the server ?

 

[bloomlight]

I thought it has. How to check it? Thanks.

 

[tootiredtocare]

Right click on the My Computer icon and select Properties. Click on the Remote tab and in the Remote Desktop area, ensure that:

1) the Enable Remote Desktop to this Computer check box is ticked and
2) The appropriate group is added to have access under "Select Remote Users