is there a way to just remotely connect to another vista machine without locking out the user? I run a small shop and the owner does not want user intervention when calling the helpdesk. In other words, he just wants us to go in and "fix it" and all the user has to do is sit back (no clicking on links no setting up remote assistance). he feels that users have a hard enough time using notepad already. also, he does not care about privacy. Just looking to see if there is an RDP solution without having to buy any other third-party software (cheap-butt).
Thanks,
bm
Thanks,
bm