-Renumber an adjunct to become the desired Extension Number
System Renumber>Single>Adjuncts>Old Adjunct No.>Enter>New Extension No.>Enter
- Assign Authorization Code to New Extension
Extensions>More>Auth Code>Ext. No.>Enter>ÿ>Enter
(Hint: Make the Authorization Code be the same as the Extension Number)
-Enable Remote Forwarding
Remote Fwd>Extension No.>Enter
To Forward the Extension:
Go to a KEYSET, and press an SA Key
Dial #80-[Authorization Code]-#-*33-9-[Outside Telephone Number] #
I setup a phantom extension to do external call forwarding (which is working great). Only problem I have is that I can't renumber the phantom extension. So, I have a 2 digit dialing plan. And, currently my office has extensions 10 - 56 as extension numbers, and 57 thru 64 as voicmail ports. When I try to renumber the phantom extension (710) to extension 65 or higher, the system just gives me an error beep, and doesn't seem to let me renumber it to anything.
I don't mind using the 3-digit phantom extension number, but the problem is that if someone dials extension 710 within the auto attendenat, they get the error "You cannot be transferred to extension 71."
Thank you for the reply. Before I do that, will I mess anything up in the system if I do that? In other words, will people have to re-set their VM? And, will the system loose any other programming? Or is it a simple change?
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