Remote call forwarding through mailbox

[chiptransisto]

Partner v6 and 2 port mail card v3
I have read all of the threads on this issue and I still am not sure how to do it. I want the AA to answer the call; give the option to use selector code to go to manager's mailbox; I want manager's mailbox to say "blah, blah...leave message or if this is an emergency, dial x to transfer to my cell phone."
Transferring to cell phone out of mailbox is the problem. The only one button 'out of mailbox' that I know is '0' which I understand is extension 10's mailbox. Since extension 10 is the default extension, will I have other problems if I use this extension to forward to a cell phone?
Is there another way to use a one button escape out of a mailbox? *8-13# is going to be too complicated, I know, so I need one button out.
I've tried to use a selector code while listening to the mailbox message but that doesn't work.

 

[itpphoneguy]

Hi chiptransisto,
*8 XX is the only way. The caller must be sent to an extension that is call forwarded. But it really sounds like you want message notification. You need a real voicemail system for that. That means Partner Messaging. The PVM cards are just too crippled to do much beyond basic functions.
-Chris

 

[TouchToneTommy]

And if you do go to Partner Messaging, you can redifine the Personal Operator of a mailbox to go to an extension that is forwarded to the cell phone if you really need live answering.

 

[chiptransisto]

Thanks for all the help. Assuming that we can't afford Partner Messaging right now, will using '0' to go to extension 10 mailbox work? Assuming that I program extension 10 to call forward?

 

[TouchToneTommy]

Yes, but all the callers that don't dial anything at the auto attendant, or dial 0 expecting a live person, will get forwarded out.

You could use Call Cover (#208) to set up some mailbox other than 10 to answer the calls instead of the Auto Attendant. Then callers can 0-out to 10, or just leave a message in the original mailbox.