Remote Call Forwarding calls

[avaya033]

I have a little problem, I would like know which step I have to do for Call Forwarding another station from my extension. Example, a Secretary would like to perform a Call Forward all calls of her Boss from her extension.

What do I have to activate in the COS or Feature of the PBX. Actually I have a CM 6.3

I have done this in the past a long time ago, but can not recall steps to put this to work right know.
Thanks.

 

[lopes1211]

You need a COS that has console permissions for the secretary. The they dial the CF feature access code, the extension to be forwarded, then the number to forward to.

-CL

 

[mojoputter]

You could also create buttons on her phone that would forward and unforward the boss's phone with abbreviated dial buttons.

                        ABBREVIATED DIALING LIST

                                SYSTEM LIST
Size (multiple of 5): 100     Privileged? n     Label Language:english
DIAL CODE                             LABELS (FOR STATIONS THAT DOWNLOAD LABELS)
27: *5076006999                            27: Fwd to Ans Sv
28: #507600                                28: Unfwd Ans Srv

 

[ddog6601]

Also, if you do not want to give out Console permissions, in ASA add a call forward button(with Boss EXT) to the Secretary's phone. She can then simply press the cfw button, enter her ext. This will forward the Boss 's calls to her station.