Remote Assistance: invitation expiration times

[ray2nite]

How can I change the maximum expiration time for a RA ticket in Windows XP? The default limit is 30 days, but I'm sure there's a registry key somewhere for this. I have people I see two or three times a year, and it would be handy.

 

[BadBigBen]

Maybe this will give you a clue:

http://www.petri.co.il/what's_remote_assistanc.htm

http://support.microsoft.com/default.aspx?scid=/servicedesks/webcasts/en/transcripts/wct081903.asp

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[linney]

I think it is the "Novice" that controls what you ask, not the "Expert".

Paste Ben's full link into your Browser, it is correct but not resolving correctly in Tek-Tips.

http://www.petri.co.il/what's_remote_assistanc.htm

Description of the Remote Assistance Connection Process

http://support.microsoft.com/kb/300692

These are the Remote Desktop settings just for info.

RDP File Settings

http://dev.remotenetworktechnology.com/ts/rdpfile.htm

 

[ray2nite]

Thanks Ben & Linney, I will check the links out and let you know if they tell me what I need.

Ray