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Remote Answering with I2004 and GN Netcom 9120

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mnbookman

Technical User
Apr 15, 2008
18
US
I'm having an issue with my i2004's and my Jabra 9120's and 9125's.

Essentially, there is an HID code being sent from my headsets to the phone when I hit the middle action button on my 9120's and 9125's. If I'm in the middle of a call and I hit that button, it triggers deactivation of the headset and activation of the speakerphone.

In other words, they're talking to each other but saying the wrong thing.

I can't use a lifter, because a lifter won't fit under the handset and allow answering and hangup...

Am I missing something obvious? Or how can I reprogram this HID signal to allow answering and hangup?
 
I dont think they are compatable, I worked with jabra on the same issue, I had to by 1140 ip phones, and jabras USB wireless head set to get it to work right.
 
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