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Remote Answering with I2004 and GN Netcom 9120

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mnbookman

Technical User
Apr 15, 2008
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US
I'm having an issue with my i2004's and my Jabra 9120's and 9125's.

Essentially, there is an HID code being sent from my headsets to the phone when I hit the middle action button on my 9120's and 9125's. If I'm in the middle of a call and I hit that button, it triggers deactivation of the headset and activation of the speakerphone.

In other words, they're talking to each other but saying the wrong thing.

I can't use a lifter, because a lifter won't fit under the handset and allow answering and hangup...

Am I missing something obvious? Or how can I reprogram this HID signal to allow answering and hangup?
 
I dont think they are compatable, I worked with jabra on the same issue, I had to by 1140 ip phones, and jabras USB wireless head set to get it to work right.
 
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