handsbogan
Programmer
Does anyone know if this card can still work when the handset you are trying to listen to is not acd set?
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remote agent observe
- Thread starter handsbogan
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Johnthephoneguy
Technical User
I thought it observes based on the position is, so I do not think it would work on a non ACD set.
JohnThePhoneGuy
"If I can't fix it, it's not broke!
JohnThePhoneGuy
"If I can't fix it, it's not broke!
Johnthephoneguy
Technical User
Position ID, not is lol sorry for the typo
JohnThePhoneGuy
"If I can't fix it, it's not broke!
JohnThePhoneGuy
"If I can't fix it, it's not broke!
bigindian65
Technical User
No, must be ACD. NRAO populates it's database off Agent ID, Pos ID, Skillset application, etc
Mato' Was'aka
Mato' Was'aka
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