Remote Agent Installation....

[OxygenThief]

To set the scene...

Windows 2000 Server SP4.
Backup Exec 9 installed.

I then went to Tools -> Serial Numbers and Installation to add the remote agent serial numbers (1 x Exchange, 2 x Server). These were accepted.

At this point the local media server decides that it is going to install the Exchange agent on itself. This cannot be reversed. To stop this the serial number has to be removed. As soon as the serial number is added, it tries to install the agent on itself again, thus leaving no licence to install remotely.

So, the question is "How do I install the Exchange Agent please"

Regards

Chris

 

[OxygenThief]

Also, when 'serial numbers and installation' is clicked it takes 5 minutes for the Windows Installer to start.

Maybe connected ??

 

[justin2000]

oxygen, this is normal, as the Exchange option(agent) needs to be installed on the backup exec server.

The serial numbers are all entered in on the media server.

On the exchange server you must install the Backup Exec Remote agent - you can push this out to the Exchange server from the installer, uncheck Local Install, and Check Remote Install.

I should also point out here, that the only things to be installed on remote servers are the Remote Agent and the Open File Option.

Also 5 minutes for the installer to start, have seen this quite a bit, not too much of a problem, if the installer eventually starts and everything goes through OK.