I have read from closed threads that one can remote into callpilot using the clan and PCAnywhere. is there an alternative to PCAnywhere? Can I use an ION Modem?
The link you provided is about gaining remote access to an internal PC on the network that in turn has access to the Callpilot.
In that scenario you could use VNC or any others alike where you install the Server software on the office side and the Viewer software at the remote PC.
Always post your system and software info so you get correct help/answers.....maybe you just need a VPN with access to use the browser or more.
Not recommended. CallPilot's underlying system is at best Windows Server 2003 and if you can get to it remotely (using anything but a VPN) chances are someone has a relatively easy way that they can get to it to and break in.
A VPN to the business LAN is definitely the recommended method.
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