Remote Access to an Octel 100

[mcmahan]

I need to access an Octel 100 from a remote location. I understand you need to have a PC with OS/2 but what else?

 

[arenine]

Octel® 100 Implementation and Service Manual walks you through it.

download at

http://support.avaya.com

arenine

 

[ChiefDucharme]

You need to attain Octel 'RSM' CD-ROM and you can install this on your Windows operating system. Tricky part is configuring the 'client' i.e. the Octel 100 at the remote location.

RSM allows you to setup a profile. You can then dial-up to the Octel 100 and do MACs.

 

[doktor]

Hi mcmahan.

I manage several Octel 100/200/300 from a single PC running Windows 2000 (or '98) just using Hyperterminal.(or Procomm).
Set the datainterface to 9600 bits/sec, 7 bits, even parity and 1 stopbit.
You connect using a modem connected to the PC that is capable of "bell mode".
Using ATDTxxxxxxxxx,,,,###5 to dial the Octel 100, where xxxxxxxxx is the DDI number of the voice mail system, you will be connected to the remote at a speed of 9600 baud.
The ,,,'s are to indicate a pause.
To test if the modem of the Octel 100 is active just call the voice mail system and press ###5. If a modem tone is heard, then the modem is active.

Best regards from doktor.

 

[SYQUEST]

Hi doktor,

I have a customer with a MESSAGING 2000 V3.0 and the modem is connected to a station on the Legend. Would this same procedure work for the M2K? It has a bad video board and I have never serviced one before. The VGA is so bad you can't read most of the screen. Don't know the last time it was backed up and before doing a shutdown I think it would be a good idea to back it up. Can this be done via modem?

Thanks in advance.

...JIM...

 

[doktor]

Hi SYQUEST

I can give you some hints on these products:
AVAYA/Lucent/Octel/VMX 100,200,300.
The MESSAGING 2000 V3.0 I do not know

If you can log on in any way and at the @-prompt write
L F (=list features), and paste the result in here on this thread, I would be happy to help you.

Often the PBX/voice products are named different in the USA and Europe. That is why I do not know the product MESSAGING 2000 V3.0.

Anyway, if it is an OCTEL, I can help you.

Best regards from the doktor

 

[kh5150]

In the Octel....you must 1st enter a passcode to get to the @ prompt.