Remote Access on Partner ACS 2

[phonemom]

Suddenly I cannot access multiple partner systems I've been logging into for years. I verified remote password with the customer.

I'm getting connected and hear modem handshake, then get a "Connected at 14400bps" message, but not prompted for a password.

Can anyone verify my modem settings on my laptop? It's an old one with Windows XP using a Lucent Win Modem. Keep it just for PACS and Magix Admin.
Current settings are:
max port speed 9600
data protocol: Standard EC
Compression: Enabled
Flow Control: Hardware
Data Bits: 8
Parity: none
Stop Bits: 1
Modulation: Standard

Advanced Port Settings: FIFO buffers are not enabled
thanks in advance!

 

[exsmogger]

Try flow control = none

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[ttech]

If any of them or yourself switched to phone service that is not on copper trunks, like Verizon fios, comcast or any other that has a VoIP backbone it probably won't work.

 

[Dexman]

I have had Verizon FiOS at home for many years. No problems remote accessing Merlin Magix systems. Never been able to remote into a Partner ACS...but that doesn't surprise me.

I "FEATURE 00"

http://mysite.verizon.net/vze7n25t/

 

[phonemom]

Thank you all for suggestions and input. I tried various settings and suddenly it started working again, then it didn't, now it does. Never have problems with Magix - even when I use the Partner modem settings. I'm a bit frustrated with Avaya at this point as IP Office continues to be disappointing.
Thanks again for your input.