I have a windows 2003 server running terminal services with 20 users and 30 licenses. My problem is that sometimes the remote access users can connect on the first attempt but often it can take as many as 5 or 10 attempts to connect. The password and usernames are processed and the desktop appears with no icons or start bar then remote desktop connection closes without an error. Once the connection is established it is very stable. Can someone help me please?