remote access and admin rights issues

[Sooperbohl]

I have a BCM 3.0, user user changed the default password and login. Did not give the new user admin rights. They now cannot access the BCM remotely. Is their a smart course of action to take? Should they be able to login to the BCM locally to correct this problem? Suggestions are greatly appreciated.

Soop

 

[3Sixty]

Have they changed all of the admin passwords and have you not got a back door.

 

[acewarlock]

What backdoor????

 

[acewarlock]

Was this a dial in? if so the user needs to have dialin rights assigned to it.

 

[NARSBARS]

Is this an upgraded Enterprise Edge? Have you tried TeiGR8 as a password?

NARSBARS