Apr 16, 2007 #1 Goddo IS-IT--Management Apr 16, 2007 1 GB I am new to remedy and although have been able to define most searchs in remedy I need help to run two report: all tickets outstanding with group over 3 days old all tickets outstanding and out of SLA Cheers Helen
I am new to remedy and although have been able to define most searchs in remedy I need help to run two report: all tickets outstanding with group over 3 days old all tickets outstanding and out of SLA Cheers Helen