Reived payment for to much/?

[paul123456]

Hi i recieved a payment from a customer for more than the amount do...how can i input the info so that there account is credited? and next time i have an invoice it will show up as pay for??

Thanks, PAUL

 

[crystalpro]

In Tasks, Receipts:
1. Enter the amount paid in the Amount Paid column for the invoice
Peachtree will automatically create a credit for any over-payment and your cash account will be correct.
The invoice will show as Paid in Full.
2. The next time you receive a payment from the customer for additional invoices, you can apply this credit to any outstanding invoice(s). Just select the PAY box for the credit and select the PAY box (or enter the exact Amount Paid) for an invoice.

 

[paul123456]

thnk you...this is exactly what i was looking for

Thanks, PAUL

 

[mcarey101]

This solution makes sense, but how do you let the customer know that on the next invoice, that they have a credit and the amount due is less than this invoice amount ? I have not seen any way for this to happen easily.

 

[crystalpro]

Print an "open item" customer statement and send it with the next invoice. The statement will list the credit invoice as well as the new invoice showing the total amount due.