I guess your using NAVCE.
You should copy the GRC.DAT from \\SERVERNAME\VPHOME to a specific folder on all clients.
This can be done manualy or using login scripts if you have many clients.
The destination for this file is dependant on Client OS and on NAVCE version.
On Win9x clients it normaly should be in the folder:
C:\PROGRAM FILES\NORTON ANTI VIRUS
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