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regarding reader scanner

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gunalan

Technical User
Jun 29, 2004
52
US
HI GUYS,

WE OWN PS 7000 READER SCANNER.WE TRY TO UPGRADE THE SCANNER SOFTWARE(FROM ARIEL 3.01 TO ARIEL 3.4).AS WE DIDNT HAD KEY FOR UPGRADED VERSION WE DECIDED TO GO PREVIOUS VERSION.BY MISTAKE I DOWNGRADED TO VERSION(ARIEL 2.2) WHICH LOWER THAN EXISTING ONE.WE HAD SOME PROBLEM OF THAT.SO WE SET IT ALRIGHT.AGAIN WE BOUGHT BACK TO ARIEL(3.01).WE HAVE PROBLEM RIGHT NOW.IT IS NOT DETECTING SCANNER IN THE SOFTWARE.

I HAVE SOME BASIC QUESTION.BECOS SO MUCH DOWNGRADATION AND UPGRADATION....THERE IS A POSSIBILITY OF DRIVER GETTING CORRUPTED.BECOS RIGHT NOW MY PC DETECTS THE HARDWARE BUT NOT MY SOFTWARE.....GIVE WAT COULD GONE WRONG.

RIGHT NOW RE-LOADING DRIVER SET IT ALRIGHT?
 
Uninstall the hardware, then, after rebooting, reinstall the correct drivers.
 
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