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Something I just found out that may be useful....
Remember how we have that problem with MICS5.0 and NAM4.0? The one where you need to install a patch into the NAM to have call that were transferred from the AA or CCR to a phone to forward to the personal mailbox?
Well, you can fix the problem without having the patch.
If you have an internal modem on the NAM and call into it using Norstar Voice Mail Manager in your NRU software, go to OPTIONS tab and go into SYSTEM PARAMETERS. It will come up and about half way down you'll see Redirect DN set to yes, it should be set to NO.
That's it. Problem fixed.
Just something I learned today........
MRoberts
Remember how we have that problem with MICS5.0 and NAM4.0? The one where you need to install a patch into the NAM to have call that were transferred from the AA or CCR to a phone to forward to the personal mailbox?
Well, you can fix the problem without having the patch.
If you have an internal modem on the NAM and call into it using Norstar Voice Mail Manager in your NRU software, go to OPTIONS tab and go into SYSTEM PARAMETERS. It will come up and about half way down you'll see Redirect DN set to yes, it should be set to NO.
That's it. Problem fixed.
Just something I learned today........
MRoberts