I've got a customer who's complaining about when using the redial feature sometimes it only dials part of the number thus not completing the call. At first I thought they were smoking their lunch but after multiple redial test I was able to recreate the problem. This is happening on multiple phones and it doesn't happen all the time I tried to see if it was a specific trunk that it was failing on by swapping the last line in the line pool but redail failed on that line to. I updated the latest SU cumulative patch with no success. Since the last port in the line pool is on a exp mod I was wondering if replacing it would do any good.
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Redial issue of 50 6.0
- Thread starter pjazz
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install BCM050.R600.CORE-TELEPHONY-51
this patch include this:
BCM050.R600.CORE-TELEPHONY-44
=============================
1. Intercom key shows in use when there is no current call activity.
The intercom key will light up, as if on an active call, even
though the call in question is no longer active. This update
resolves reports of this issue.
wi00895197
2. CLID is not always displayed on sets.
Incoming central office PRI calls that tandem from one BCM over
SIP trunks to another BCM may intermittently display CLID on the
destination set. This update resolves reports of this issue.
wi00861084
3. BLF (Busy Lamp Field) indication on KEM's (Key Indicator Module)
does not update after a set performs a Page.
When a DN that has a BLF appearance on other sets performs a page,
the BLF appearance on the other sets will show busy. When the DN
releases the Page, the BLF appearance will still show in use. If
the DN that announced the Page, changes status (goes off-hook then
back on-hook) the BLF condition is reset. This update resolves
the issue of the BLF appearance showing busy after the DN
completes the Page.
wi00897403
4. Last number redial sends partial digits on analog trunks
When the Last number redial feature is invoked not all digits are dialed.
wi00890435
Saludos...
JLMT//
this patch include this:
BCM050.R600.CORE-TELEPHONY-44
=============================
1. Intercom key shows in use when there is no current call activity.
The intercom key will light up, as if on an active call, even
though the call in question is no longer active. This update
resolves reports of this issue.
wi00895197
2. CLID is not always displayed on sets.
Incoming central office PRI calls that tandem from one BCM over
SIP trunks to another BCM may intermittently display CLID on the
destination set. This update resolves reports of this issue.
wi00861084
3. BLF (Busy Lamp Field) indication on KEM's (Key Indicator Module)
does not update after a set performs a Page.
When a DN that has a BLF appearance on other sets performs a page,
the BLF appearance on the other sets will show busy. When the DN
releases the Page, the BLF appearance will still show in use. If
the DN that announced the Page, changes status (goes off-hook then
back on-hook) the BLF condition is reset. This update resolves
the issue of the BLF appearance showing busy after the DN
completes the Page.
wi00897403
4. Last number redial sends partial digits on analog trunks
When the Last number redial feature is invoked not all digits are dialed.
wi00890435
Saludos...
JLMT//
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