recover deleted account

[bkast3]

I have looked and found a few similar questions but the version of GW has been different. I accedently deleted an account from NDS. When I re-created the user his mailbox was empty. Nothing existed from the previous login. I do have a tape back up. I am using GW 5.5 and have a funny feeling that I can only restore the entire post office and not just one user. Please let me know if there is a way to restore just his mailbox.

 

[Dogers]

youll need to restore his folder back to the server and then most likely change the file id to be the new one (search on Novell support site for the fid changer

I *think* the files youll want are
\grpwise\po_name\Ofuser\USER(userid).db
\grpwise\archive\OF(userid)ARC

there may be more, so dont hold me to that

 

[KenB]

When you delete an NDS account this doesn't delete the GroupWise account unless you push the Radio Button to delete the mail account. So the mailbox may still be there, you will have to try to open the mailbox with a GW Client using the users login name to see if it is OK! If that works you can find the three digits that are used as the FID by the databases. The databases are usually USERXXX.db where the XXX is the FID # like AA2 or something similar. If the mailbox was deleted you have no way of knowing what the old FID for your user was as the new account has a different FID # now, thats why the mailbox was empty. So if you have say 500 mailboxes backed up on tape you will have to match 499 with your current users and the last one will be your deleted user. Do you see what the problem is going to be to get the users mail back, the FID is the key to the whole thing. There are a lot of Tid's on the Novell Support Site about this subject so do some searching for them.

Good Luck
Ken

 

[FarOut]

A word about possibly finding the FID for a deleted account. If the user ever archived his/her e-mail the archived folder will have the FID in it's name. As an example, my archive folder is c:\archome\ofCARarc. Where "CAR" in the ofCARarc folder name is my FID. Just as Dogers pointed out in his post. Best of luck!

FarOut
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