Records Management

[GuillaumeO]

Hi all,

I want to know if someone knows how I can access to records to delete them on NICE ?

It appears that the records are saved in owner specific filesystem.

Nice want to sell us a solution and naturely very expansive...

Thx in advance,

All the best !

 

[ACDSpain]

All calls in a specified logger? or specified segments in cls DB? You will need deletion tool kit and, of course, pay for it.