Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

recording phone calls on demand

Status
Not open for further replies.

kpzan

Technical User
May 14, 2016
173
0
0
US
Hello, does the call record feature exist on an IP Office Basic Edition with 1416 digital sets?
The customer wants to be able to press a button on their desk phone and record a call into their voice mailbox like they did on their previous system.
I've scoured the search forum and the internet and can't seem to find anything.
Thanks in advance.

 
Looking through Basic edition on the knowledgebase, and the button programming options, there is not an option for a Record-A-Call button. This was available on the Partner ACS with at least a 4 port voicemail. You had to allow the feature on a per-mailbox basis in the voicemail, and add a Feature-24 button to the phone.

So, nothing equivalent in Basic mode, unfortunately.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top