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recording phone calls on demand

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kpzan

Technical User
May 14, 2016
173
US
Hello, does the call record feature exist on an IP Office Basic Edition with 1416 digital sets?
The customer wants to be able to press a button on their desk phone and record a call into their voice mailbox like they did on their previous system.
I've scoured the search forum and the internet and can't seem to find anything.
Thanks in advance.

 
Looking through Basic edition on the knowledgebase, and the button programming options, there is not an option for a Record-A-Call button. This was available on the Partner ACS with at least a 4 port voicemail. You had to allow the feature on a per-mailbox basis in the voicemail, and add a Feature-24 button to the phone.

So, nothing equivalent in Basic mode, unfortunately.
 
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