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Recording Message On Hold Using Telset

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MikeSalesGuy

Vendor
Apr 17, 2012
56
AE
Can we record a message on hold using telset like 1416? Client wants to add a brief message to play while call is on hold.
 
Yes, but it won't magically work. You could record to holdmusic.wav and put it on the sd card or tftp server, and make your hold music "WAV".
Unless you mean a queuing message, which then yes, you can do that. You didn't mention if you have vmpro or embedded, they are two different processes.

-Austin
ACE: Implement IP Office
qrcode.png
 
Thanks for the details. They are running Essential Edition. Can they have a queuing message on that?
 
Yes. The method for enabling it and for recording the queued and still queued messages is all covered in the Manager help.

Stuck in a never ending cycle of file copying.
 
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