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Recording device for M3904 1

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Jul 18, 2005
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US
We have an Option 11c with CallPilot using M3904 phones.
I need to be able to save a voicemail message for evidence in a criminal case.

Does anyone know what that device is called?
I saw it used before, but that tech is no longer working in a division in which I can reach him.

The device plugged into the handset and a computer and allowed the voicemail message to be recorded as a wav or MP3 File.

Any assistance would be greatly appreciated.
 
Not quite, this would attach the phone to a laptop.
During the playback of a voicemail message, we would be able to record it as a WAV file or MP3.

The officer handling the case stated that the cassette recorder degrades the sound and makes it quality poor for evidence. It also has issues with ease of copying and the more the message is played, the more it degrades.

An MP3 of WAV file would be a digital copy, easily saved and copied on CD for evidence and would not degrade with continual playback.
 
look at desktop msg'ing.. you get your msgs as wav files and can save those as well

john poole
bellsouth business
columbia,sc
 
Thats why I posted that Call logger to the PC so you could record any way you want and adjust the vol and it can record in any format. Did you read the discription?

Product Information
Keep permanent recordings of important calls. Capture every word on your computer! Just plug this device in between your phone and sound card. Set it to record every call — or activate it manually on specific calls. Then, use the included software to sort, play back, and even e-mail your audio files.

Document exactly what's said.

Avoid potential misunderstandings. Record important telephone conversations word-for-word—directly onto your computer. The Personal Call Logger makes it very easy. Just plug it into the mic port on your sound card, and into your phone. (If you have an analog phone, you'll connect it between the phone and the wall. If you have a digital phone, you'll connect it between the phone and the handset.) Then load the software onto your system from the CD.

You're set to record negotiations, agreements, sales transactions, and any other business you handle by phone. The software time/date stamps each recording, and allows you to manage your stored audio files. You can instantly replay any recording. Sort your collection of recordings however you like. E-mail a recording so someone else can listen to it. Transfer or copy recordings (onto a CD, for example) to keep in your permanent archives.

Simple connection — takes just minutes.
Included software — allows you to manage recording. You can elect to record every call, or just select one. And you can replay, sort, e-mail, transfer, and copy files very easily.
Unlimited capacity — is available as you transfer older files to other media, and always have space for new recordings on your PC.
Caller ID internet-lookup capability — lets you seek out a caller's name and address by simply clicking on any recording.
Digital/analog phone compatibility — means the Personal Call Logger will work with whichever type of phone you have.
System Requirements:




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
Sorry Ace, the link took me to a bunch of cassette recorders that plug into the phone.

It didn't show one for the PC.
 
You scanned down to far, it was the first one listed.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
We ordered the electronic device, hopefully it will allow us to swap it our for different phones and use it remotely.

Thanks for the input.
 
I have used the Algo USB AuxBox and it has worked to perfection. Calls are recorded digitally on a PC through a USB connection from the box inserted in the TDM line between the switch and the Nortel digital phones.
 
Desktop Messaging will let you save messages as wave file.
 
If he has the software.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
I've had to do this before. Recorded a lady's voicemail greeting after she died for her family, especially 8-year-old son, to hear her voice.

Also just used this method to move all my greetings and menu recordings from MerMail to CallPilot.

If you have a Polycom speakerphone, the power supply will have an RCA jack on the side. This will provide an audio output, just like the audio output going from your DVD player to your stereo.

You can then plug that audio output into anything you like that will record, including a sound card on a PC, and voila, you'll have a very good quality recording of the voicemail message you need. Just use the Polycom to login to voicemail and play the message back and record it while playing it. Be careful, because I think the mic on the Polycom will be live and will add any room noise to the recording. It would be good to mute the Polycom.
 
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