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Recording Calls

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Deniise Cruz

Deniise Cruz

Technical User
May 9, 2023
7
MX
Hello, I need to make call recordings, I have a cm g450, I can't find information on how to do it in this regard, is it necessary to do the configuration by site administration or by web manager?
I only need to configure a user.
 
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There is no builtin recording for Aura, you need ACR (Avaya Contact Recording) or a 3rd party product.
 
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