Recording Announcement

[kirchenlo]

Hallo,

I have the following requirement for a customer, I know how to do it on a Nortel CS1K. But actually I cannot figure out how to do it on a CM as I am a newbie in CM configuration.

Ok, here it is, maybe you have an idea how to configure it.

1. Incoming trunk call to extension 3000

2. Should then be route to an announcement „Your call might be recorded“

3. Then routed to the extension 3000

Do you think such a setup will be possible?

 

[LoopbackJack]

Here is one way:

Create your announcement extension (add announcement). Then add a new vdn and point it to a new vector. Your vector is going to be something like:
1 announcement xxxx (your new announcement)
2 route-to number 3000

Then change incomming-call-handeling treatment trunk group x( the trunk group your calls are comming into. Put 3000 into the table, delete all 4 digits and replace them with the vdn you just created.


Rock on, be strong... SG
APDS UC, APDS CC, ACE IP Telephony

 

[telcoguy]

Your incoming and destination extension should not be the same, so caller calls nr 3000;
Create a VDN with number 3000.
This VDN points to a vector, let say 3.
In vector 3 it plays the announcement then forwards to extension 3001.
<code>
01 wait-time 2 secs hearing ringback
02 announcement 1234 <create an announcement with the number you put here>
03 route-to number 3001 with cov n if unconditionally
04 stop
</code>

 

[kirchenlo]

Hi,
That’s ok so far. I have done this already, but this means I need 100 vectors and vdn’s if I want these feature for 100 users. My idea is more to have something flexible, I am not sure if I eventually need „elite“ for this. I am looking forward to have a vector in this following style:
01 wait-time 2 secs hearing ringback
02 announcement 1234 <create an announcement with the number you put here>
03 set varA = dialed number
04 route-to number varA with cov n if unconditionally
04 stop

Does this seems logic for your? Ia m not clue if step 2 is possible.

Regards

Lothar

 

[Stinney]

I can't think of another way to not to set up 100 VDNs, but you can use just one vector if you use variables.

My thought is do a trunk translation, add 1 or 2 digits to the front of the incoming number. i.e.: 3000 changes to 123000.

VDN 123000 then can have the appropriate announcement defined in variable V1 of the VDN.

In this example you would set variable E to a collect type with a length of 6 digits and set it to local.

Variable V would be set to be VDN and active assignment.

Then your vector would look like this:

01 wait-time 2 secs hearing ringback
02 announcement V1
03 set E = V CATR 4 (takes the last 4 of number)
04 route-to number E with cov y if unconditionally
04 stop


- Stinney

Quoting only proves you know how to cut and paste.