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Recording a telephone call.

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glynnmsg

glynnmsg

Technical User
Jul 26, 2004
249
US
Is there a cls or prompt that has to be turned on to record a DN call? I have a cs1000 running rls 5. I have a recording system called virtual observer which I can record acd callls with no trouble at all. In this case I need to record both acd and DN. Any help will be greatly appreciated. Thanks in advance
 
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COS in Call Pilot has to have RECORD A CALL ENABLED.

KE407122
'Who is this guy named Lo Cel and why does he keep paging me?'
 
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That was for a BCM.

CallPilot Release 5.0 on a CS1000. You're in the wrong forum.



KE407122
'Who is this guy named Lo Cel and why does he keep paging me?'
 
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thread1553-1395769

Try this thread.


KE407122
'Who is this guy named Lo Cel and why does he keep paging me?'
 
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