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Recorded Announcement Instead of Reorder Tone (All Circuits Busy)

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DrDeke

DrDeke

Systems Engineer
Feb 12, 2019
4
US
On a Definity G3si system running R9, is it possible to play a recorded announcement from a TN750 pack to a caller encountering a busy trunk group instead of the default reorder tone? If so, where would you configure this?

Thanks,
Rusty
 
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