Oct 30, 2007 #1 mack27 Programmer Oct 23, 2002 64 GB Hi all, Justy trying to remember how to set a recorded msg on the VSU for ACD grp when members are busy. Thanks Niall
Hi all, Justy trying to remember how to set a recorded msg on the VSU for ACD grp when members are busy. Thanks Niall
Oct 30, 2007 #2 bpetya Programmer May 8, 2007 42 HU Hi Mack27! RAGAI:GRP=acdgroupnumber, WELCOM=x, QUEUE=y, REPQUE=z; x=ANN number for welcom message y=ANN number for busy message z=ANN number for repeated message Peter Upvote 0 Downvote
Hi Mack27! RAGAI:GRP=acdgroupnumber, WELCOM=x, QUEUE=y, REPQUE=z; x=ANN number for welcom message y=ANN number for busy message z=ANN number for repeated message Peter
Oct 31, 2007 Thread starter #3 mack27 Programmer Oct 23, 2002 64 GB Thanks for that Peter but how do you actually record the message listened too? Upvote 0 Downvote
Oct 31, 2007 #4 dstrang1 Technical User Mar 30, 2005 217 US Dial the directory number assigned to the VSU. When it answers, to listen to a message dial 1*message number# To record a message dial 2*message number# Good luck, Dave Strang Upvote 0 Downvote
Dial the directory number assigned to the VSU. When it answers, to listen to a message dial 1*message number# To record a message dial 2*message number# Good luck, Dave Strang
Oct 31, 2007 #5 whosrdaddy Vendor Mar 11, 2003 4,231 BE to get VSU dir number: RADNP:VSID=ALL; /Daddy ----------------------------------------------------- What You See Is What You Get Never underestimate tha powah of tha google! Upvote 0 Downvote
to get VSU dir number: RADNP:VSID=ALL; /Daddy ----------------------------------------------------- What You See Is What You Get Never underestimate tha powah of tha google!
Oct 31, 2007 Thread starter #6 mack27 Programmer Oct 23, 2002 64 GB Many thanks for the replies guys managed to get the some of the commands and have worked it out. Upvote 0 Downvote