Hi everyone,
Pretty simple question. We have a G3si V12 and we need to record agents working out of their houses using their analog home phone lines and controlling the on-screen softphones via VPN.
What can we do to record those calls? We have a Voiceprint call recording solution that is a station-side recording product. Any tricks of the trade?
Thanks.
pbxman
Systems Administrator
Please let Tek-Tips members know their posts were helpful.
Pretty simple question. We have a G3si V12 and we need to record agents working out of their houses using their analog home phone lines and controlling the on-screen softphones via VPN.
What can we do to record those calls? We have a Voiceprint call recording solution that is a station-side recording product. Any tricks of the trade?
Thanks.
pbxman
Systems Administrator
Please let Tek-Tips members know their posts were helpful.