Can some tell me what I need in equipment and software to be able to record phone conversation. We have a call group and we are getting complaints about are people being rude to the public. We are goin to upgrade to the S8700 with C.M. 2.0 next weekend and would like to know what it will take to do this, any help will be appreciated.
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record phone conversation
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biglebowski
Technical User
Are they IP hardphones that you are using I'm assuming that when you say s8700 you mean Avaya. If so what type of phones are they and how many.
The two basic principles of Windows system administration:
For minor problems, reboot
For major problems, reinstall
The two basic principles of Windows system administration:
For minor problems, reboot
For major problems, reinstall
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