Within our office we are using a database to send offers out to our clients. When sending the .rpt to file we are exporting in the 'Rich Text Format'. I have just recieved a phone call informing me that they could not read the file. I asked them to forward me a copy of the email that they recieved, and below is what they sent back:-
\rtf1\ansi\ansicpg1252\paperh16841\paperw11899\margl874\margr874\margt851\margb851\psz9{\colortbl\red0\green0\blue0;\red255\green255\blue255;\red0\green0\blue128;\red255\green0\blue0;}{\fonttbl\f0\fcharset0\fnil Arial;\f1\fcharset0\fnil Times New Roman;\f2\fcharset0\fnil Arial;\f3\fcharset0\fnil Arial;\f4\fcharset0\fnil Arial;\f5\fcharset0\fnil Arial;\f6\fcharset0\fnil Arial;\f7\fcharset0\fnil Arial;}\pard\plain\sb780\tx585{\plain\tab\fs40\i\b\f1\cf2\cb1 Group Booking Offer{\fs48\par}}\pard\plain\sb282\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 PNR\plain\tab\fs20\b\f5\cf0\cb1 Y8KNW2{\fs25\par}}\pard\plain\sb59\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 ATOL\plain\tab\fs20\b\f5\cf0\cb1 4013{\fs25\par}}\pard\plain\sb60\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Company Name\plain\tab\fs20\b\f5\cf0\cb1 Switzerland Travel Centre{\fs25\par}}\pard\plain\sb59\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Group Booking ID\plain\tab\fs20\b\f5\cf0\cb1 1160{\fs25\par}}\pard\plain\sb53\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Original Group ID\plain\tab\fs20\b\f5\cf0\cb1 0{\fs25\par}}\pard\plain\sb64\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Group Name\plain\tab\fs20\b\f5\cf0\cb1 New Year{\fs25\par}}\pard\plain\sb181\tx623\tx3511\tx4931{\plain\tab\fs20\b\f5\cf2\cb1 Inventory Held\plain\tab\fs20\i\b\f6\cf2\cb1 Depart\plain\tab\fs20\i\b\f6\cf2\cb1 Arrive{\fs30\par}}\pard\plain\sb2\tx623\tx2092\tx3231\tx3851\tx4648\tx5271\tx6065\tx7199\tqc\tx9550{\plain\tab\fs20\i\b\f6\cf2\cb1 Depart. Date\plain\tab\fs20\i\b\f6\cf2\cb1 Flight No.\plain\tab\fs20\i\b\f6\cf2\cb1 Dest.\plain\tab\fs20\i\b\f6\cf2\cb1 Time\plain\tab\fs20\i\b\f6\cf2\cb1 Dest.\plain\tab\fs20\i\b\f6\cf2\cb1 Time\plain\tab\fs20\i\b\f6\cf2\cb1 Day Diff.\plain\tab\fs20\i\b\f6\cf2\cb1 Class\plain\tab\fs20\i\b\f6\cf2\cb1 No. PAX{\fs26\par}}\pard\plain\sb49\tqc\tx1241\tqc\tx2575\tx3231\tx3851\tx4648\tx5271\tx7199\tqc\tx9550{\plain\tab\fs20\f2\cf0\cb1 29-Dec-05\plain\tab\fs20\f2\cf0\cb1 BA362\plain\tab\fs20\f2\cf0\cb1 LHR\plain\tab\fs20\f2\cf0\cb1 15:35\plain\tab\fs20\f2\cf0\cb1 LYS\plain\tab\fs20\f2\cf0\cb1 18:10\plain\tab\fs20\f2\cf0\cb1 Euro Traveller\plain\tab\fs20\f2\cf0\cb1 20{\fs26\par}}\pard\plain\tqc\tx1241\tqc\tx2575\tx3231\tx3851\tx4648\tx5271\tx7199{\plain\tab\fs20\f2\cf0\cb1 02-Jan-06\plain\tab\fs20\f2\cf0\cb1 BA363\plain\tab\fs20\f2\cf0\cb1 LYS\plain\tab\fs20\f2\cf0\cb1 18:55\plain\tab\fs20\f2\cf0\cb1 LHR\plain\tab\fs20\f2\cf0\cb1 19:35\plain\tab\fs20\f2\cf0\cb1 Euro Traveller{\fs26\par}}\pard\plain\sb1180\tx623\tqc\tx2608\tx3199{\plain\tab\fs20\f2\cf2\cb1 Net group rate\plain\tab\fs20\b\f5\cf0\cb1 £180.00\plain\tab\fs20\f2\cf2\cb1 per seat plus taxes applicable at time of ticketing{\fs28\par}}\pard\plain\sb114\tx623\tqr\tx3286\tx3376{\plain\tab\fs20\f2\cf2\cb1 (taxes are currently\plain\tab\fs20\b\f5\cf0\cb1 £48.00\plain\tab\fs20\f2\cf2\cb1 but are subject to change).{\fs25\par}}\pard\plain\sb117\tx623\tqc\tx2773\tx3254{\plain\tab\fs20\f2\cf2\cb1 A ticketing fee of \plain\tab\fs20\b\f5\cf0\cb1 £7.50\plain\tab\fs20\f2\cf2\cb1 (plus VAT) per ticket is applicable on this booking.{\fs25\par}}\pard\plain\sb144\tx623\tqc\tx2223\tx2685\tqc\tx5125{\plain\tab\fs20\f2\cf2\cb1 Deposits of\plain\tab\fs20\b\f5\cf0\cb1 £36.00\plain\tab\fs20\f2\cf2\cb1 per seat are due by\plain\tab\fs20\b\f5\cf0\cb1 01-Jun-05{\fs25\par}}\pard\plain\sb118\tx630{\plain\tab\fs20\b\f5\cf2\cb1 N.B. All infants will be charged at 10% of the adult fare.{\fs25\par}}\pard\plain\sb57\tx623{\plain\tab\fs20\i\f3\cf3\cb1 ** Failure to deliver deposit payments to Lime by the above date will result in cancellation of {\fs25\par}}\pard\plain\tx623{\plain\tab\fs20\i\f3\cf3\cb1 the offer, and space held, without referral **{\fs22\par}}\pard\plain\sb85\tx623{\plain\tab\fs20\f2\cf2\cb1 Lime recommend setting up Direct Debit mandates for the settlement of the
the above is the first part, there was more.
Is this something our end? Any suggestions would be gratefully recieved!!
Sam
It's just common sense, shame sense isn't common!
\rtf1\ansi\ansicpg1252\paperh16841\paperw11899\margl874\margr874\margt851\margb851\psz9{\colortbl\red0\green0\blue0;\red255\green255\blue255;\red0\green0\blue128;\red255\green0\blue0;}{\fonttbl\f0\fcharset0\fnil Arial;\f1\fcharset0\fnil Times New Roman;\f2\fcharset0\fnil Arial;\f3\fcharset0\fnil Arial;\f4\fcharset0\fnil Arial;\f5\fcharset0\fnil Arial;\f6\fcharset0\fnil Arial;\f7\fcharset0\fnil Arial;}\pard\plain\sb780\tx585{\plain\tab\fs40\i\b\f1\cf2\cb1 Group Booking Offer{\fs48\par}}\pard\plain\sb282\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 PNR\plain\tab\fs20\b\f5\cf0\cb1 Y8KNW2{\fs25\par}}\pard\plain\sb59\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 ATOL\plain\tab\fs20\b\f5\cf0\cb1 4013{\fs25\par}}\pard\plain\sb60\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Company Name\plain\tab\fs20\b\f5\cf0\cb1 Switzerland Travel Centre{\fs25\par}}\pard\plain\sb59\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Group Booking ID\plain\tab\fs20\b\f5\cf0\cb1 1160{\fs25\par}}\pard\plain\sb53\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Original Group ID\plain\tab\fs20\b\f5\cf0\cb1 0{\fs25\par}}\pard\plain\sb64\tx623\tx2611{\plain\tab\fs20\f2\cf0\cb1 Group Name\plain\tab\fs20\b\f5\cf0\cb1 New Year{\fs25\par}}\pard\plain\sb181\tx623\tx3511\tx4931{\plain\tab\fs20\b\f5\cf2\cb1 Inventory Held\plain\tab\fs20\i\b\f6\cf2\cb1 Depart\plain\tab\fs20\i\b\f6\cf2\cb1 Arrive{\fs30\par}}\pard\plain\sb2\tx623\tx2092\tx3231\tx3851\tx4648\tx5271\tx6065\tx7199\tqc\tx9550{\plain\tab\fs20\i\b\f6\cf2\cb1 Depart. Date\plain\tab\fs20\i\b\f6\cf2\cb1 Flight No.\plain\tab\fs20\i\b\f6\cf2\cb1 Dest.\plain\tab\fs20\i\b\f6\cf2\cb1 Time\plain\tab\fs20\i\b\f6\cf2\cb1 Dest.\plain\tab\fs20\i\b\f6\cf2\cb1 Time\plain\tab\fs20\i\b\f6\cf2\cb1 Day Diff.\plain\tab\fs20\i\b\f6\cf2\cb1 Class\plain\tab\fs20\i\b\f6\cf2\cb1 No. PAX{\fs26\par}}\pard\plain\sb49\tqc\tx1241\tqc\tx2575\tx3231\tx3851\tx4648\tx5271\tx7199\tqc\tx9550{\plain\tab\fs20\f2\cf0\cb1 29-Dec-05\plain\tab\fs20\f2\cf0\cb1 BA362\plain\tab\fs20\f2\cf0\cb1 LHR\plain\tab\fs20\f2\cf0\cb1 15:35\plain\tab\fs20\f2\cf0\cb1 LYS\plain\tab\fs20\f2\cf0\cb1 18:10\plain\tab\fs20\f2\cf0\cb1 Euro Traveller\plain\tab\fs20\f2\cf0\cb1 20{\fs26\par}}\pard\plain\tqc\tx1241\tqc\tx2575\tx3231\tx3851\tx4648\tx5271\tx7199{\plain\tab\fs20\f2\cf0\cb1 02-Jan-06\plain\tab\fs20\f2\cf0\cb1 BA363\plain\tab\fs20\f2\cf0\cb1 LYS\plain\tab\fs20\f2\cf0\cb1 18:55\plain\tab\fs20\f2\cf0\cb1 LHR\plain\tab\fs20\f2\cf0\cb1 19:35\plain\tab\fs20\f2\cf0\cb1 Euro Traveller{\fs26\par}}\pard\plain\sb1180\tx623\tqc\tx2608\tx3199{\plain\tab\fs20\f2\cf2\cb1 Net group rate\plain\tab\fs20\b\f5\cf0\cb1 £180.00\plain\tab\fs20\f2\cf2\cb1 per seat plus taxes applicable at time of ticketing{\fs28\par}}\pard\plain\sb114\tx623\tqr\tx3286\tx3376{\plain\tab\fs20\f2\cf2\cb1 (taxes are currently\plain\tab\fs20\b\f5\cf0\cb1 £48.00\plain\tab\fs20\f2\cf2\cb1 but are subject to change).{\fs25\par}}\pard\plain\sb117\tx623\tqc\tx2773\tx3254{\plain\tab\fs20\f2\cf2\cb1 A ticketing fee of \plain\tab\fs20\b\f5\cf0\cb1 £7.50\plain\tab\fs20\f2\cf2\cb1 (plus VAT) per ticket is applicable on this booking.{\fs25\par}}\pard\plain\sb144\tx623\tqc\tx2223\tx2685\tqc\tx5125{\plain\tab\fs20\f2\cf2\cb1 Deposits of\plain\tab\fs20\b\f5\cf0\cb1 £36.00\plain\tab\fs20\f2\cf2\cb1 per seat are due by\plain\tab\fs20\b\f5\cf0\cb1 01-Jun-05{\fs25\par}}\pard\plain\sb118\tx630{\plain\tab\fs20\b\f5\cf2\cb1 N.B. All infants will be charged at 10% of the adult fare.{\fs25\par}}\pard\plain\sb57\tx623{\plain\tab\fs20\i\f3\cf3\cb1 ** Failure to deliver deposit payments to Lime by the above date will result in cancellation of {\fs25\par}}\pard\plain\tx623{\plain\tab\fs20\i\f3\cf3\cb1 the offer, and space held, without referral **{\fs22\par}}\pard\plain\sb85\tx623{\plain\tab\fs20\f2\cf2\cb1 Lime recommend setting up Direct Debit mandates for the settlement of the
the above is the first part, there was more.
Is this something our end? Any suggestions would be gratefully recieved!!
Sam
It's just common sense, shame sense isn't common!
