I have recipient policies set for multiple domains such as abc.com, domain.com, and support.abc.com. Some of policies look at the the COMPANY attribute of the AD user and some look at "custom attributes". Awhile back I noticed a lot of accounts with screwed up email addresses. Some would have the primary SMTP address set incorrectly and others would have addtional SMTP addresses. It looked as though the higher priority policies were skipped and the lower level policies were applied, therefore explaining why the new addresses had been created and the primary had been changed. I forced a rebuild and update and the primary's were set properly again. I then manually deleted the junk addresses for the accounts.
Now again (about two weeks later) I have another similiar problem. It doesn't seem as though as a policy has been skipped but almost like it was applied twice. For example, our email accounts are set as USERNAME@domain.com, but now there are accounts that have new email addresses set as PRIMARY that are USERNAME2@domain.com. Some even have a third USERNAME3@domain.com. Also this time the X400 addresses have been updated as well. The X400's also have the firstname as NAME2.
After running UPDATE and REBUILD the primary email addresses were all restored to the way they were supposed to be.
I have a couple of accounts that I have for testing purposes and have moved them to and from some OU's and these have 4 to 7 new addresses. This is about the only change that I can think of that has been made with the accounts in question (moved a lot of accounts from one OU to another). By moving accounts to new OU's is this confusing the recipient policy update service? It is currently set to RUN ALWAYS.
Any ideas?
Now again (about two weeks later) I have another similiar problem. It doesn't seem as though as a policy has been skipped but almost like it was applied twice. For example, our email accounts are set as USERNAME@domain.com, but now there are accounts that have new email addresses set as PRIMARY that are USERNAME2@domain.com. Some even have a third USERNAME3@domain.com. Also this time the X400 addresses have been updated as well. The X400's also have the firstname as NAME2.
After running UPDATE and REBUILD the primary email addresses were all restored to the way they were supposed to be.
I have a couple of accounts that I have for testing purposes and have moved them to and from some OU's and these have 4 to 7 new addresses. This is about the only change that I can think of that has been made with the accounts in question (moved a lot of accounts from one OU to another). By moving accounts to new OU's is this confusing the recipient policy update service? It is currently set to RUN ALWAYS.
Any ideas?