Recipient Name (R6) 1

[CoastalIT]

Our company's users are set up with mail files on our server. I have everyone set to use Recipient Name Type-Ahead "Local then Server" and I have them all set to use Recipient Name Lookup "Exhaustively check all address books".

The problem is that if the user has a contact named Mark in his local address book and a user named Mark in our company directory, they type in "Mark" hit enter and it automatically uses the Mark entry name in the local address book. It never finds the Mark we have listed in our Company Directory. It happens to all users and all similar names.

Anyone know of a way to force it to see the users in our Company Directory on the Type ahead? We'd rather have it search only the server directory if we can only use one.

Thanks,
Travis

 

[johncurtis]

If you press <F9> rather than <Enter> it should give a choice of names from all address books.

John

It said Windows 2000 or better, so I bought a Mac

 

[CoastalIT]

Johncurtis

THANK YOU! I knew there must be an easy way.

You've been a great help! People are chearing you here!

Thanks again,
Travis