Receiving "blue screen of death" while mapping drivers

[lorel]

Our software requires that we map 2 drives (S and T) to two UNIX shared directories. The PC has the latest version of Services for UNIX.
The same PC can map a drive to a Windows 2003 with no problems.
When we attempt to map the file to UNIX, the PC gets the "Blue screen of Death"
The PC has the latest version of Symantec End Port virus checker. I have heard that sometimes this software would create this problem.
Should I remove the virus checker or there is something else I can do to fix this problem?

Thanks

Joe

 

[Davetoo]

And what does the BSOD say?

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.

There are no more PDC's! There are DC's with FSMO roles!

 

[lorel]

Davetoo:

I do not know, I am not at the client's site and have to have the client to tell me what is going on. This particular client is "computer challenged" if you know what I mean.

What should I look for?

Thanks

Joe

 

[Davetoo]

You need to have them tell you what is on the BSOD..what error codes, what it says...something to go on. As it is, there's really nothing that we have to go on to even begin to help you.

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.

There are no more PDC's! There are DC's with FSMO roles!

 

[goombawaho]

I would try to update the network card drivers as the first step unless you can get the BSOD and what driver it mentions that is having the problem and the error code.

Updating a wireless driver fixed a laptop that was blue screening for me last week. It was a wireless network card driver.