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Receiving multiple emails

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maya14

Technical User
May 8, 2007
274
ZA
Most of our users are receiving the same email more than once. I cant think of any changes that were made on our side but ISP moved email domains to new server.
All users use Outlook 2003 and McAfee AV. What can cause this?
 
If you are using automatic scheduled send/recieve, try bumping the frequency up to 10 minutes. We did this along time ago and our dup emails dropped dramatically. It was something to do with the way outlook talks to the mail server, and having a scheduled send/recieve set to run within short periods of time was somehow causing outlook not to report to the mail server that it had recieved the emails, so of course the server would try and sent them again and again etc etc....

"Have you ever imagined a world with no hypothetical situations?
 
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