Receive Incoming Calls by Attendant group

[RonyKassam]

Hello,

I am not familiar with hipath 4K, I want to Activate Attendant group of 4 consoles, MQ ACWIN, I connected them to SLMO board, the numbers are 8500 to 8503.
these numbers was defined to OptiPoint before, so I delete the first number:

DELETE-SBCSU:STNO=8500,SVC=ALL,OFFTYPE=DI;
DELETE-WABE:TYPE=CD,CD=8500,DAR=STN;

from the documentation I found the steps (but I'm not sure):

ADD-WABE:CD=6,DAR=ATND;
ADD-WABE:CD=8500,CPS=6,DAR=ATNDDID,CHECK=N;
ADD-ACSU:ATNDNO=8500,PEN=1-1-79-0,DPLN=0,COS=1,LCOSV=1,LANG=ENG,ACTYPE=ACWIN;

H500: AMO ACSU STARTED
F19: NO ADVANCE PROVISION FOR ATNDNO 8500 IN DIAL PLAN
AMO-ACSU -111 ATTENDANT CONSOLE CONFIGURATION

I stopped here, because I don't know the right steps.
I hope your help

 

[donb01]

This is over my head, but here is some information I can give you. I'm sure sbcsu will have the rest of it, and there is a good bit.

Each AC-Win console has 3 numbers: The DID people call from outside, The "personal" station number of the console (the actual phone extension of it in the switch), and the extension that inside callers use to reach it.

The extension inside users use to call it gets DAR of ATND
The DID outside users use is DAR of ATNDDID
The personal station number that you use to build the device gets DAR of ATNDIND

Your number for ACSU should be that last one.

There is also the attendant group needed (VFGR), and something about the attendant group dialing codes (VFGKZ).

There are probably some other things.

Here is one of my ACSU records: Note the PEN number is the number the extension is built on in the switch, and the IP Address at the bottom is the Static IP Address of the PC AC-Win is running on. Also note that you are using MQ and we are using 2Q - you can probably substitute that as necessry.

+--------------------------------------------------------------+
| ASSIGNED DATA FOR ATTENDANT TERMINAL |
+----------+------------------------++--------+----------------+
| ATNDNO | 2090 || ACTYPE | ACW2QIP |
| ===== || ATNDGR | 0 |
| --------------------------------- || PEN | 1- 4- 1-239 |
| SRCGRP | 1 || NNO | 100 |
| DPLN | 0 || SPDC1 | 1 |
| COS | 1 || SPDC2 | 1 |
| LCOSV | 40 || LANG | ENG |
| CLASSMRK | G711 EC || EOVR | NO |
| | || SATNDNO| NO |
| PUBNUM | 9203206699 || | |
| TON | NATIONAL || | |
| NPI | ISDN || | |
| STNOOOS | || | |
| STNOAPE | || | |
| AMOALTRT | YES || CLUSTID| 0 |
| DMCALLWD | YES || IPCODEC| G711P |
| IPPASSWD | || HMUSIC | 1 |
| CLASSSEC | SECURE || IPADDR | 10.100. 0.171 |
+--------------------------------------------------------------+

Hope that helps at least a little.

 

[sbcsu]

Hi
What is on the system already ?
REG-ACSU;
REG-VFGKZ:ATNDGR;
REG-NAVAR;

 

[RonyKassam]

Dear donb01,
thanks for your explaination, I will rewrite what I've understood.
ATNDDID is 440927 (outside users call me by this number)
ATNDIND is 8500 (number configured in SLMO boad with PEN 1-1-79-0)
ATND is 6 (inside user press 6 to call console)
console PC IP ! (I think I have problem here, I only connect the AC card to PCI slot, and connect sys port (on AC card) to SLMO first port (PEN 1-1-79-0), and connect HA to handset.

Should I have to connect ethernet port of PC to HUBC of hipath?
what I have to do if I want to put many ATNDDID numbers in the same console?
what I have to do if I want the inside users reach to any free console when press 6?

I hope your help.

 

[RonyKassam]

Dear sbcsu,
I am now far from the hipath, but I did some like commands as follow (only VFGKZ, ACSU, VFGR):

#######################################################################
VFGKZ
#######################################################################

<REG-VFGKZ:ATNDGR;
REG-VFGKZ:ATNDGR;
H500: AMO VFGKZ STARTED
H10: THERE EXIST A CONFIGURATION WHICH CAN NOT BE DISPLAYED / DELETED BECAUSE
OF CURRENT SETTINGS OF AMO-ZAND. TO DISPLAY / DELETE THIS CONFIGURATION,
THE PARAMETER COMP1000, BRANCH ATND HAS TO BE CHANGED BY MEANS OF
AMO-ZAND. IT CONCERNS THE FUNCTION > 1000 COMPANY NAMES
AMO-VFGKZ-111 ADMINISTRATION OF ATTENDANT GROUP DIALING CODES
REGENERATE COMPLETED;

ADD-VFGKZ:TYPE=ATNDGR,CD=6,ATNDGR=15;
H500: AMO VFGKZ STARTED
H10: THERE EXIST A CONFIGURATION WHICH CAN NOT BE DISPLAYED / DELETED BECAUSE
OF CURRENT SETTINGS OF AMO-ZAND. TO DISPLAY / DELETE THIS CONFIGURATION,
THE PARAMETER COMP1000, BRANCH ATND HAS TO BE CHANGED BY MEANS OF
AMO-ZAND. IT CONCERNS THE FUNCTION > 1000 COMPANY NAMES
AMO-VFGKZ-111 ADMINISTRATION OF ATTENDANT GROUP DIALING CODES
ADD COMPLETED;

DISPLAY-VFGKZ:ATNDGR;
H500: AMO VFGKZ STARTED
+--------+-----------+-----------+--------+--------+
| ATNDGR | DAR | CD | DPLN | CPS |
+--------+-----------+-----------+--------+--------+
| 15 | ATND | 6 | -- | 5 |
| 15 | ATND | 6 | -- | 8 |
| 15 | ATND | 6 | -- | 9 |
| 15 | ATND | 6 | -- | 10 |
| 15 | ATND | 6 | -- | 11 |
| 15 | ATND | 6 | -- | 12 |
| 15 | ATND | 6 | -- | 22 |
| | | | | |
+--------+-----------+-----------+--------+--------+

#######################################################################
ACSU
#######################################################################
<REGENERATE-ACSU;
REGENERATE-ACSU;
H500: AMO ACSU STARTED

AMO-ACSU -111 ATTENDANT CONSOLE CONFIGURATION
REGENERATE COMPLETED;

DISPLAY-ACSU;
H500: AMO ACSU STARTED

AMO-ACSU -111 ATTENDANT CONSOLE CONFIGURATION
DISPLAY COMPLETED;

#######################################################################
VFGR
#######################################################################
<DISPLAY-VFGR;
DISPLAY-VFGR;
H500: AMO VFGR STARTED
+-------------------------------------------------------------------------+
| ATNDGR: 15 |
|NOPT/NOPTNO THE ATNDGR COMPRISES THE FOLLOWING DAY AND NIGHT OPTIONS: |
| DAY ATND : |
| 1 128 * :N |
| |
| PRIORITY OF INDIVIDUAL NIGHT SERVICE: NO |
| |
| AUTOMATIC NIGHT SERVICE: OFF |
| |
| SINGLE DISTRIBUTION: NO |
| |
| CENTRALIZED ATTENDANT SERVICE MULTIPLE CALL FORWARD: YES |
| |
| CONTROL OF DIVERSION WHEN CALLING TARGET STATION: OFF |
| |
| ANNOUNCEMENTS WITH SYNCHRONOUS START OF TEXT: NO |
| |
| IS INTERCEPT DESTINATION FOR THE FOLLOWING ITR GROUPS |
| 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 |
| |
| OVERFLOW ATTENDANT GROUP: - |
| |
| CALL QUEUER MODE: DOUBLE QUEUE |
| |
| SIZE OF CALL QUEUER |
| MAX. NO. OF CALLS : 10 |
| MAX. NO. OF INTERNAL CALLS : 1 PER ATND |
| MAX. NO. OF WAITING CALLS : 0 |
| |
| PRIORITIES |
| ----------------------------------------------------- |
| CALLTYPE PRIORITY NUMBER |
| ----------------------------------------------------- |
| EMERGENCY CALL 3 |
| HOTLINE CALL 3 |
| LOCAL FIRST CALL 2 |
| LOCAL RECALL 2 |
| LOCAL PRIO CALL 4 |
| CO RECALL 5 |
| CO SERIAL CALL 5 |
| CO IN CONSULTATION 5 |
| CO ON HOOK IN CONSULTATION 5 |
| TIE RECALL 2 |
| TIE SERIAL CALL 2 |
| TIE IN CONSULTATION 2 |
| TIE ON HOOK IN CONSULTATION 2 |
| OVERFLOW LOCAL FIRST CALL 2 |
| OVERFLOW LOCAL PRIO CALL 2 |
| OVERFLOW CO FIRST CALL 5 |
| OVERFLOW TIE FIRST CALL 2 |
| MLPP1 1 |
| MLPP2 1 |
| MLPP3 1 |
| MLPP4 1 |
| ----------------------------------------------------- |
| PRIORITY NUMBER OF TRUNK GROUPS: 1 ... 48 (AMO BUEND) |
| ----------------------------------------------------- |
| |
| PRIO-NO ANSKEY PRIO-LEV PRIO-NO ANSKEY PRIO-LEV |
| ----------------------------------------------------- |
| 1 L2 3 2 L1 3 |
| 3 L1 1 4 L1 2 |
| 5 L2 2 6 L1 8 |
| 7 L1 8 8 L1 8 |
| 9 L2 3 10 L1 3 |
| 11 L1 8 12 L1 8 |
| 13 L1 8 14 L1 8 |
| 15 L1 8 16 L1 8 |
| 17 L1 8 18 L1 8 |
| 19 L1 8 20 L1 8 |
| 21 L1 8 22 L1 8 |
| 23 L1 8 24 L1 8 |
| 25 L1 8 26 L1 8 |
| 27 L1 8 28 L1 8 |
| 29 L1 8 30 L1 8 |
| 31 L1 8 32 L1 8 |
| 33 L1 8 34 L1 8 |
| 35 L1 8 36 L1 8 |
| 37 L1 8 38 L1 8 |
| 39 L1 8 40 L1 8 |
| 41 L1 8 42 L1 8 |
| 43 L1 8 44 L1 8 |
| 45 L1 8 46 L1 8 |
| 47 L1 8 48 L1 8 |
| |
+-------------------------------------------------------------------------+
AMO-VFGR -111 ATTENDANT CONSOLE GROUPS

thanks for your help

 

[sbcsu]

Sorry for the questions but it helps me get you to where you want it to be !

Why are you using Attendant Group 15 ?
Is there something using Attendant Group 0 ? (The Default)

I presume that everyone on the HiPath will dial 6 for the Operator Group or will dial 8500,8501,8502 or 8503 to reach individual operators.
Also your incoming will be 440927.

 

[RonyKassam]

Dear sbcsu,
thanks for your patience with me..

no there is nothing use Attendant group 0, if you want I can delete the Attendant Group 15, I create new Attendant Group 0.

"I presume that everyone on the HiPath will dial 6 for the Operator Group or will dial 8500,8501,8502 or 8503 to reach individual operators."
yes that's right.

"Also your incoming will be 440927."
I have another one 440928, any there are more in future.

 

[sbcsu]

ADD-WABE:6,,,ATND,N,,,,,,,,;

If you have ISDN then the 4 (or more) digits you get from the carrier then you can assign them to the operator as follows:
Example where you get 2000 as incoming from the carrier
ADD-WABE:2000,,,ATNDDID,N,,,,,,,,;

In your case you are using 2 analogue lines so that will not matter.
In the analogue lines DO NOT add in DGTPR and the calls will go to the operator group.
Also in the COT/COP for the analogue lines you remove DITW parameter for calls to go to the operator group.

If you want the analogue lines to go directly to an extension (FAX for example) then you add in a new cot/cop with DITW in the cot/cop then you add in for DGTPR=FAX Extension

Add in the numbers 8500&&8503 as Operator Individual numbers.
(Encourage your end users to dial 6 and not the individual numbers as they will ring even if the system is in night service)
ADD-WABE:8500,,,ATNDIND,N,,,,,,,,;
ADD-WABE:8501,,,ATNDIND,N,,,,,,,,;
ADD-WABE:8502,,,ATNDIND,N,,,,,,,,;
ADD-WABE:8503,,,ATNDIND,N,,,,,,,,;
ADD-PERSI:STN,8500,"Operator";
ADD-PERSI;STN,8501,"Operator";
ADD-PERSI:STN,8502,"Operator";
ADD-PERSI:STN,8503,"Operator";

Add separate COS for Operators
You can remove COSXCD from that COS if you do not want Operators to stop everyone dialling out. (would be better)

Add in the Consoles - it is better to add them to different cards on different shelves if you have that ability
ADD-ACSU:8500,1-1-79-0,0,6,7,0,7,ENG,ACWMQ,NO,NO,101,,G711&EC&G729AOPT,,,,,,NO,,,,,,TRADITIO;
ADD-ACSU:8501,1-1-79-1,0,6,7,0,7,ENG,ACWMQ,NO,NO,101,,G711&EC&G729AOPT,,,,,,NO,,,,,,TRADITIO;
ADD-ACSU:8502,1-1-79-2,0,6,7,0,7,ENG,ACWMQ,NO,NO,101,,G711&EC&G729AOPT,,,,,,NO,,,,,,TRADITIO;
ADD-ACSU:8503,1-1-79-3,0,6,7,0,7,ENG,ACWMQ,NO,NO,101,,G711&EC&G729AOPT,,,,,,NO,,,,,,TRADITIO;

Add in the Operator Group for Attendant Group 0
ADD-VFGR:ATNDGR=0,ATNDNO=8500&8501&8502&8503,NOPT1=1,OPT=1,NOPTNAME="1-NIGHT SERVICE",CQMAXF=1;

Add in the VFGKZ
ADD-VFGKZ:TYPE=ATNDGR,CD=6,ATNDGR=0;

Stop alarms showing on the consoles (too many questions from operators...)
DEA-SIGNL:SHORTFM,ATND;
DEA-SIGNL:ALLMSG,ATND;
DEA-SIGNL:IMPTMSG,ATND;
DEA-SIGNL:FILTER,ATND;

 

[RonyKassam]

Dear sbcsu,
I used COS=1, because I don't know the COS configuration for Operators

 

[RonyKassam]

this is all COS that I have

DISPLAY-COSSU;
H500: AMO COSSU STARTED
+------+-----------------+---------------+-----------------+
| COS | VOICE | FAX | DTE |
+------+-----------------+---------------+-----------------+
| 1 |> |
| | TA | NOCO | NOCO |
| | TNOTCR | NOTIE | NOTIE |
| 2 |> |
| | RTA1 | NOCO | NOCO |
| | TNOTCR | NOTIE | NOTIE |
| 13 |> |
| | NOTIE | NOCO | NOCO |
| | TA | NOTIE | NOTIE |
| 20 |> |
| | TA | NOCO | NOCO |
| | TNOTCR | NOTIE | NOTIE |
| 31 |>COS FOR LINKS AND ISDN CIRCUITS ONLY |
| | TA | TA | TA |
| | TNOTCR | TNOTCR | TNOTCR |
| | COSXCD | MSN | MSN |
| | UUS1IM | MULTRA | MULTRA |
| | UUS3 | | UUS1IM |
| | CTLS | | UUS3 |
| | TTT | | |
| | | | |
+------+-----------------+---------------+-----------------+

 

[sbcsu]

ADD-COSSU:,9,,,,,,,,"OPERATORS CONSOLES ONLY";
CHA-COSSU:COS,9,TA&MANOV&TNOTCR&DNDOVR&COSXCD&PRISTN&VCE&RSVLN&TTT;
CHA-COSSU:COS,9,OVCAT&CCBS&SUTVA;
CHA-COSSU:COS,9,,TA&TNOTCR&TTT;
CHA-COSSU:COS,9,,,TA&TNOTCR&TTT;

 

[RonyKassam]

Dear sbcsu,
this is all the configuration

ADD-WABE:6,,,ATND,N,,,,,,,,;
ADD-WABE:440927,,,ATNDDID,N,,,,,,,,;
ADD-WABE:422068,,,ATNDDID,N,,,,,,,,;

DELETE-SBCSU:STNO=8500,SVC=ALL,OFFTYPE=DI;
DELETE-SBCSU:STNO=8524,SVC=ALL,OFFTYPE=DI;
DELETE-SBCSU:STNO=8548,SVC=ALL,OFFTYPE=DI;
DELETE-SBCSU:STNO=8572,SVC=ALL,OFFTYPE=DI;
DELETE-WABE:TYPE=CD,CD=8500,DAR=STN;
DELETE-WABE:TYPE=CD,CD=8524,DAR=STN;
DELETE-WABE:TYPE=CD,CD=8548,DAR=STN;
DELETE-WABE:TYPE=CD,CD=8572,DAR=STN;

ADD-WABE:8500,,,ATNDIND,N,,,,,,,,;
ADD-WABE:8524,,,ATNDIND,N,,,,,,,,;
ADD-WABE:8548,,,ATNDIND,N,,,,,,,,;
ADD-WABE:8572,,,ATNDIND,N,,,,,,,,;
ADD-PERSI:STN,8500,"Operator";
ADD-PERSI:STN,8524,"Operator";
ADD-PERSI:STN,8548,"Operator";
ADD-PERSI:STN,8572,"Operator";

ADD-COSSU:,9,,,,,,,,"OPERATORS CONSOLES ONLY";
CHA-COSSU:COS,9,TA&MANOV&TNOTCR&DNDOVR&COSXCD&PRISTN&VCE&RSVLN&TTT;
CHA-COSSU:COS,9,OVCAT&CCBS&SUTVA;
CHA-COSSU:COS,9,,TA&TNOTCR&TTT;
CHA-COSSU:COS,9,,,TA&TNOTCR&TTT;

ADD-ACSU:8500,1-1-79-0,0,1,7,0,7,ENG,ACWIN,NO,NO,,,,,,;
ADD-ACSU:8524,1-2-79-0,0,1,7,0,7,ENG,ACWIN,NO,NO,,,,,,;
ADD-ACSU:8548,1-3-79-0,0,1,7,0,7,ENG,ACWIN,NO,NO,,,,,,;
ADD-ACSU:8572,1-4-79-0,0,1,7,0,7,ENG,ACWIN,NO,NO,,,,,,;

when I dispaly NAVAR,
I found:

<DISPLAY-NAVAR;
DISPLAY-NAVAR;
H500: AMO NAVAR STARTED
+-----+------+-----------------------------+----+----+--------------------+----+
|NOPT-|TYPE | DEVICES |ATND|NOPT| NOPTNAME | SG |
|NO | | | GR | | | |
+-----+------+-----------------------------+----+----+--------------------+----+
| 128 | NONE| | 15 | *1 | | 3|
+-----+------+-----------------------------+----+----+--------------------+----+

I can't delete it, because there is ATNDGR=15, also I can't delete ATNDGR=15, so
ADD-VFGR:ATNDGR=0,QUEMODE=MQ,ATNDNO=8500&8524&8548&8572,NOPT1=128,OPT=1,NOPTNAME="1-NIGHT SERVICE",CQMAXF=1;

ADD-VFGKZ:TYPE=ATNDGR,CD=6,ATNDGR=0;


The console looks great:
I can press 6 from any phone and get the console,
I can dial any inside number.

I can't receive an outside call, I dial from my mobile to the number 440927, the tm2lp led is flashing quickly, but the console is not ringing or noticing the call.

On console, when I press 5, I get the tone, but when I press the first two digit of outside number, it appears in the status "NOT Authorized".

 

[RonyKassam]

I have something wrong in copying

ADD-ACSU:8500,1-1-79-0,0,9,7,0,7,ENG,ACWIN,NO,NO,,,,,,;
ADD-ACSU:8524,1-2-79-0,0,9,7,0,7,ENG,ACWIN,NO,NO,,,,,,;
ADD-ACSU:8548,1-3-79-0,0,9,7,0,7,ENG,ACWIN,NO,NO,,,,,,;
ADD-ACSU:8572,1-4-79-0,0,9,7,0,7,ENG,ACWIN,NO,NO,,,,,,;

 

[sbcsu]

ADD-NAVAR:1,NONE;
CHA-VFGR
ATNDGR=0
TYPE=GENERAL OR GEN
NOPT1=1
OPT=1;

Remove the lines
ADD-WABE:440927,,,ATNDDID,N,,,,,,,,;
ADD-WABE:422068,,,ATNDDID,N,,,,,,,,;
They will not work as these are analogue lines.

You have to set the DGTPR=* in the TACSU
(CHA-TACSUEN=X-X-X-X,DGTPR=*;
Remove DITW from COT/COP of trunks

 

[RonyKassam]

Dear sbcsu,

I can't Add NAVAR with NONE, because there is anothor NAVAR with NONE, so I put NAVAR with STN. now when I activate the night service in the operator, any call to operator will be forwarded to one of the numbers (2045,2046,2047)
ADD-NAVAR:NOPTNO=1,TYPE=STN,STNO=2045&2046&2047;
ADD-VFGR:ATNDGR=0,QUEMODE=MQ,ATNDNO=8500&8524&8548&8572,NOPT1=1,OPT=1,NOPTNAME="1-NIGHT SERVICE",CQMAXF=1;
CHA-VFGR:ATNDGR=0,TYPE=GENERAL,NOPT1=1,OPT=1;
ADD-VFGKZ:TYPE=ATNDGR,CD=6,ATNDGR=0;

And I removed the WABE for 440927,422068

CHA-TACSUEN=1-1-61-0,DGTPR=*;
CHA-TACSUEN=1-1-61-1,DGTPR=*;

there is no "DITW" in COP/COT of trunks TACSU
DIS-COP:1;
H500: AMO COP STARTED

COP: 1 INFO: COP FOR NON DIT ANALOGUE TRUNKS
DEVICE: ANMOSIG SOURCE: DB
PARAMETER:
DUALTONE MULTIPLEFREQUENCY DTMF
BACKWARD RELEASE WHEN BUSY RLSB
BACKWARD RELEASE AFTER RELEASE RLSA
FIRST DIALTONE NOT A CONTINUOUS TONE NTON
MAKE/BREAK RATIO FOR DTMF 1 (PULSE=80MS,PAUSE=80MS) DTM1

CO TRUNK ACCESS:
TRUNK ACCESS TA

TOLL ACCESS:
TRUNK ACCESS TA


<DIS-COT:1;
DIS-COT:1;
H500: AMO COT STARTED

COT: 1 INFO: COT FOR NON DIT ANALOGUE TRUNKS
DEVICE: ANMOSIG SOURCE: DB
PARAMETER:
RECALL IF USER HANGS UP IN CONSULTATION CALL RCL
TRUNK CALL TRANSFER XFER
CHANGEOVER FROM HOLD TO RING TONE CHRT
CALL EXTEND ONLY FOR CALL STATE CEOC
CALL EXTEND FOR BUSY, RING OR CALL STATE CEBC
CPS 6 SET WITH CONNECTION TYPE "CO" CPS6
SUPRESSION OF RECALLS TO AC RCLS
DON'T RELEASE CALL TO BUSY HUNT GROUP BSHT
CALL EXTENSION BY AC TO BUSY STATION WITH CAMP-ON CECO
INCOMING CDR BY ZONE OR FROM LINE ICZL
INCOMING CDR ACTIVATE PER TRUNK ICZO
CCT-NUMBER (TACSU) IS USED AS A-NUMBER ON INCOMING SEIZURE CCTN
CONTROLLED TRUNK AND LINE SELECTION CTLS
NO TONE NTON

AMO-COT -111 CLASS OF TRUNK FOR CALL PROCESSING
DISPLAY COMPLETED;

As a result:
In Console, I can't receive any outside call.
Also I can't dial to outside number (when I press 5, I get the tone, but when I enter the first two digits of the outside number, it appears in the status "NOT Authorized") .

I don't know if this helps you, I can't dial to outside number when using Optipoint500. the same problem happens (when I press 5, I get the tone, but when I enter the first two digits of the outside number, I get busy tone)

 

[sbcsu]

Because your outside lines are now working ???
can you update this with all current problems regarding the operator consoles - thanks

 

[RonyKassam]

Dear sbcsu,

I can dial outside number only from analog phones connected to SLMA board, But I can't do that from the operator, or Optipoint500.

After reconfigure
Only I add 8500 as an operator

<DISPLAY-NAVAR;
DISPLAY-NAVAR;
H500: AMO NAVAR STARTED
+-----+------+-----------------------------+----+----+--------------------+----+
|NOPT-|TYPE | DEVICES |ATND|NOPT| NOPTNAME | SG |
|NO | | | GR | | | |
+-----+------+-----------------------------+----+----+--------------------+----+
| 1 | STN| 2045 2046 2047 | 0 | *1 | NIGHT SERVICE | 5|
+-----+------+-----------------------------+----+----+--------------------+----+

AMO-NAVAR-111 ADMINISTRATION OF STATIC NIGHT SWITCH OPTION DATA
DISPLAY COMPLETED;

=================================================================================
=================================================================================

<DISPLAY-VFGR;
DISPLAY-VFGR;
H500: AMO VFGR STARTED
+-------------------------------------------------------------------------+
| ATNDGR: 0 |
|NOPT/NOPTNO THE ATNDGR COMPRISES THE FOLLOWING DAY AND NIGHT OPTIONS: |
| DAY ATND : 8500 |
| 1 1 * NIGHT SERVICE :S 2045 2046 2047 |
| |
| PRIORITY OF INDIVIDUAL NIGHT SERVICE: NO |
| |
| AUTOMATIC NIGHT SERVICE: OFF |
| |
| CENTRALIZED ATTENDANT SERVICE MULTIPLE CALL FORWARD: YES |
| |
| CONTROL OF DIVERSION WHEN CALLING TARGET STATION: OFF |
| |
| ANNOUNCEMENTS WITH SYNCHRONOUS START OF TEXT: NO |
| |
| IS INTERCEPT DESTINATION FOR THE FOLLOWING ITR GROUPS |
| 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 |
| |
| OVERFLOW ATTENDANT GROUP: - |
| |
| CALL QUEUER MODE: MULTIPLE QUEUE |
| |
| SIZE OF CALL QUEUER |
| MAX. NO. OF CALLS : 22 |
| |
| PRIORITIES |
| ----------------------------------------------------- |
| CALLTYPE PRIORITY NUMBER |
| ----------------------------------------------------- |
| EMERGENCY CALL 36 |
| HOTLINE CALL 36 |
| LOCAL FIRST CALL 46 |
| LOCAL RECALL 42 |
| LOCAL PRIO CALL 45 |
| CO RECALL 40 |
| CO SERIAL CALL 40 |
| CO IN CONSULTATION 43 |
| CO ON HOOK IN CONSULTATION 43 |
| TIE RECALL 41 |
| TIE SERIAL CALL 41 |
| TIE IN CONSULTATION 44 |
| TIE ON HOOK IN CONSULTATION 44 |
| OVERFLOW LOCAL FIRST CALL 39 |
| OVERFLOW LOCAL PRIO CALL 38 |
| OVERFLOW CO FIRST CALL 37 |
| OVERFLOW TIE FIRST CALL 38 |
| PERSONAL 48 |
| ACLOOP 47 |
| MLPP1 1 |
| MLPP2 1 |
| MLPP3 1 |
| MLPP4 1 |
| ----------------------------------------------------- |
| PRIORITY NUMBER OF TRUNK GROUPS: 1 ... 48 (AMO BUEND) |
| ----------------------------------------------------- |
| |
| PRIO-NO ANSKEY PRIO-LEV PRIO-NO ANSKEY PRIO-LEV |
| ----------------------------------------------------- |
| 1 SQ01 3 2 SQ02 3 |
| 3 SQ12 8 4 SQ12 8 |
| 5 SQ12 8 6 SQ12 8 |
| 7 SQ12 8 8 SQ12 8 |
| 9 SQ01 3 10 SQ02 3 |
| 11 SQ12 8 12 SQ12 8 |
| 13 SQ12 8 14 SQ12 8 |
| 15 SQ12 8 16 SQ12 8 |
| 17 SQ12 8 18 SQ12 8 |
| 19 SQ12 8 20 SQ12 8 |
| 21 SQ12 8 22 SQ12 8 |
| 23 SQ12 8 24 SQ12 8 |
| 25 SQ12 8 26 SQ12 8 |
| 27 SQ12 8 28 SQ12 8 |
| 29 SQ12 8 30 SQ12 8 |
| 31 SQ12 8 32 SQ12 8 |
| 33 SQ12 8 34 SQ12 8 |
| 35 SQ12 8 36 SQ07 1 |
| 37 SQ07 3 38 SQ07 5 |
| 39 SQ07 7 40 SQ08 3 |
| 41 SQ08 5 42 SQ08 7 |
| 43 SQ09 3 44 SQ09 5 |
| 45 SQ10 3 46 SQ10 5 |
| 47 SQ11 3 48 SQ11 8 |
| |
+-------------------------------------------------------------------------+

AMO-VFGR -111 ATTENDANT CONSOLE GROUPS
DISPLAY COMPLETED;

 

[sbcsu]

Check the LCOSV of the Optiset/Optipoint and Operator - compare it to the LCSOV of the working analogue phone.

 

[RonyKassam]

Dear sbcsu,
It's worked now.
I changed the LCOSV for the optipoint to LCOSV=1

Also I added DIT to COP of trunks

Also I changed the LCOSV for the console to LCOSV=9

everything OK
I can dial an receive call from operators

Thank you very much.

 

[sbcsu]

Good Man Rony well done