So a wonderful corporate bigwig came by yesterday and upon his departure, I noticed several things out of place, one being the fact that our receipt printer is now printing two slips for every order; sometimes it even prints a chit that shows 0.00 for the tender and says the check has been closed. How do I make this stop? I have gone through all the settings and haven't been able to find anything to help. Also, is there any way I can just stop printing all-together? Hardly anybody ever wants a receipt and it would be nice to just be able to hit 'Print Receipt' if someone did need one. Thank you!
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Receipt printing in Aloha - Make it stop! 2
- Thread starter whichwich
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- #2
It sounds like you want to set your 'Default Printer' to "None" in Maintenance, Hardware, and Terminals. I would leave the Voucher Printer setup, because you may need the CC reciepts. Also go to Maintenance, Payments, Tenders and de-select 'Print Check On Close' for each tender you do not want it to print with, also there is a a 'Do not print vouchers' under the Type tabe on each tender, that you can suppress printing there.
If it still prints when you do not want it to, there are a lot more options under, Maintenance, Store Settings, Printing, and Printing Chits.
If it still prints when you do not want it to, there are a lot more options under, Maintenance, Store Settings, Printing, and Printing Chits.
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- #3
Well I tried everything you said and I got nothing. I changed the default printer to None and it stopped printing, but I wasn't able to hit 'Print Receipt' and have it print one. It still prints two receipts. I looked under the store settings and have hardly anything checked. It doesn't look like anything that would fix that problem either.
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posknowitall
Technical User
Check under revenue center programming. It may be set there to always print at close.
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- #5
posknowitall
Technical User
Aloha Manager--Maintenance---System---Revenue Center
1) Make sure the "Printer Group" under Maintenance> System> Order Modes are set to none.
2) Also, Maintenance> Store Settings> Credit Card> Voucher Printing> Set Number of Voucher Copies to '0'.
3)If you use Delivery, there are 'Number of Reciepts' in there.
2) Also, Maintenance> Store Settings> Credit Card> Voucher Printing> Set Number of Voucher Copies to '0'.
3)If you use Delivery, there are 'Number of Reciepts' in there.
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