Rebuild NRS already deployed ??

[nortavaya]

Hi,

I have issue with access to the NRS, we got this error (You have been denied access to the requested resources)

After checking with Avaya support, it is recommended to rebuild the NRS Software, but the problem I have that the NRS is already deployed on the Primary SS with EM+SS+NRS

I want to know what is the impact, If I undeploy and deploy all ? can we deploy only NRS without impacting EM ?

Thank you in advance

 

[bignose21]

Never tried it but would expect it to restart services that may affect the SS, is that the only SS for the site? I think you should just be able to remove the NRS service and then commit / undeploy but like I say never tried.

 

[nortavaya]

How to commit and undeploy only NRS ? it is already linked with SS+EM+NRS, so the only way I think is to undeploy all of them and deploy them again

any idea ?

 

[bignose21]

I'm on system manager so the Mrs is on separate part

 

[bignose21]

In SMGR the NRS is added under Network Services so could also be removed individually, but not sure what would happen when you commit that to the server as never done it. We use Session Manager not NRS (migrated from NRS about 6 years ago).

 

[nortavaya]

I have undeploy/deploy all apps from primary UCM, then I got issue with Node IP Synch (SS link failed in CS)

I tried many synch but with no success, then I copy the two files nodexxxx.btp, nodexxxx.cfg to my PC from /u/db/node, rename them to bootp.tab and config.ini and force import them to the SS in the directory: /etc/opt/nortel/sigServerShare/config/
also change the Permission to rw-r-r and change the owner like below for both files,
chmod 644 bootp.tab
chown nortel:nortel bootp.tab

reboot the SS then the nodeIP was synch