Reassign extension

[renaelock]

Our VM is set up to say press 1 for general mailbox, press 2, etc. the general mailbox is actually extension 0 and linked to phone 100. How can I reassign the 0 extension to be 1 instead? I don't know much about the phone system. I press feature 983 and 1020000.

 

[Firebird Scrambler]

It sounds as if you have a Nortel Norstsr or perhaps a Nortel BCM phone system.

Please post your query on those two forums. Try the BCM one at..

https://www.tek-tips.com/threadminder.cfm?pid=1361

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

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