Reason TCP connectivity failure 18919 error 10".

[erictheking7]

hallo @all,

we have an problem. we want to install an new policy.
The managmet console tell me when i want to install the policy following problem "Reason TCP connectivity failure 18919 error 10".
have somebody a solution for this problem!

it is very urgent.

shuld i put a rule to the firewall befor i install the policy?
when yes than which one and how?

thank you very much

greetings

thomas p

 

[Lou0686]

Hi,

I got this from the support site:

Symptoms:

Unable to sucessfuly install security policy on firewall modules.
Error messages are displayed in the Policy Install window during the security policy install.
Error: "TCP connectivity failure on port 18191"
Error: "SmartCenter server aborted connection with peer due to timeout = 300,000 (ms) pot 18191"


Solution

In order to correct the anti-spoofing settings for a particular interface, proceed with the following:

On the SmartDashboard
1. Select Manage > Network Objects
2. In the Network Objects manager, select the firewall module network object from the network objects list
3. Click on Edit
4. In the Check Point Gateway dialog box, select the Topology branch from the left pane
5. In the Topology page, select the appropriate internal interface from the interfaces list
6. Click on Edit
7. In the Interface Properties dialog box, select the Topology tab
8. In the Topology tab, verify that the "Internal (leads to the local network)" option is selected
9. Verify that the "Specific" option is selected in the "IP Addresses behind this interface" section
10. Select the correct network object or group object representing all of the subnets behind this internal interface from the "Specific" drop down list
11. Click on OK in the Interface Properties dialog box
12. Click on OK in the Check Point Gateway dialog box
13. Click on Close in the Network Objects dialog box
14. Reinstall the security policy

Good luck
Lou